Creative Services Manager (APAC)

Singapore Hybrid Full time

As Creative Services Manager for APAC youll work closely with local marketing teams to deliver campaigns and creative assets tailored to regional markets. Youll partner with Payoneers Central Brand & Creative Studio on global initiatives and collaborate with regional agencies and vendors for local production or adaptation.

In this role you act as the in-region brand guardian ensuring all creative outputwhether produced by Central or local partnersadheres to brand guidelines and resonates with APAC audiences. Youll manage the end-to-end creative workflow including intake briefing scheduling feedback routing and visibility tracking keeping projects on time on budget and aligned with local market needs.

By bridging local teams external partners and Central Studio youll ensure campaigns are delivered efficiently consistently and effectively across the diverse APAC region.

What you will do:

Manage Project Intake and Regional Coordination

• Own the intake scheduling and prioritization of creative requests from APAC marketing teams ensuring clear briefs and timelines.
• Collaborate with local teams and Central Creative Studio to define project scope expectations and resources for each campaign or asset.
• Act as the primary liaison between regional teams Central Studio and external partnersensuring smooth communication and alignment.
• Support planning and tracking of high-volume regional initiatives keeping stakeholders informed and projects on schedule.
• Promote transparency and clarity in creative workflows across APAC markets.

Coordinate Creative Delivery and Resources

• Partner with local marketing teams and regional agencies to deliver campaigns and localized creative assets on time on brief and aligned with brand guidelines.
• Manage day-to-day execution track progress resolve blockers and ensure timely delivery of all creative work.
• Allocate and coordinate internal and external resourcesincluding freelancers and agenciesoptimizing workload and capacity across projects.
• Maintain oversight of timelines priorities and dependencies for campaigns web updates and marketing assets across the region.
• Ensure vendor and partner deliverables meet quality brand and market standards.

Maintain Brand Consistency and Improve Regional Operations

• Serve as APAC brand guardian ensuring all creative output aligns with global brand standards while reflecting local market needs.
• Drive improvements to regional workflows processes and toolssupporting efficiency consistency and scalability.
• Track campaign and creative project performance providing visibility on timelines output quality and stakeholder satisfaction.
• Support the evolution of templates planning processes and resourcing models to enable smoother regional delivery.
• Foster a collaborative culture proactively addressing challenges and sharing best practices across markets.

Who You Are

• Organized proactive and solutions-oriented with a strong operational mindset.
• A natural communicator and collaboratorable to navigate diverse stakeholders with confidence and clarity.
• Highly structured with experience developing and managing complex workflows across functions time zones and priorities.
• Calm under pressure and capable of balancing competing demands with a focus on outcomes.
• Energized by creating order improving processes and enabling creative and all delivery teams to do their best work.
• Thrives in a fast-moving multi-time zone environmentcomfortable in an agile environment with shifting priorities and an ever-changing marketing landscape.
• Commercially minded with an understanding of brand creative and marketing ecosystems.
• Sharp problem-solving skills and a proactive approach to overcoming challenges.
• Clear and effective communicatorboth written and verbal.
• User-first mindsetable to step into the audiences shoes and design with empathy.
• Exceptional project and time management skillsable to manage multiple deadlines and guide external partners with confidence.
• Self-motivated and confident in managing multiple workstreams simultaneously.
• Collaborative team player with the ability to inspire support and partner with peers across functions and geographies.

What we are looking for:

• 5 years of experience in creative operations project management or creative servicesbrand or agency side.
• Background in a high-performing agency or an established global in-house brand team.
• Strong knowledge of project management methodologies and tools (experience with Asana a plus).
• Experience managing creative workflows across brand content web and campaign delivery.
• Experienced in collaborating with multidisciplinary teams including marketing product social and content.
• Comfortable leading external creative agency partners or freelancers.
• Skilled at interpreting creative briefsand confident enough to challenge and refine them when needed.
• Clear communicator with excellent stakeholder and vendor management skills.

#SL-L3

Required Experience:

Manager