Network Engineer III

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700 urgent care clinics across the country. We create maintain and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments to checking in to clinical documentation and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits Comprehensive coverage starts first day of employment and includes Medical Dental/Orthodontia and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling legal resolution financial education pet adoption assistance identity theft and fraud resolution and so much more.
• Flexibilityâ Experity is committed to helping team members face the demands of juggling work family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge relax and spend time with loved ones.
• Career Developmentâ Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building âWe bring our Team Members together when we can to strengthen the team build relationships and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid workforce:

Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

Job Summary:

The Network Engineer III is responsible for installing configuring maintaining operating and monitoring and troubleshooting all networking equipment supporting Experitys internal and external customers. This role will be involved in project planning/execution which includes defining the needs benefits costs and tasks required to complete each project. The individual must also be able to research new products services and technology allowing for continued innovation in the teams services.

Responsibilities:

• Develop optimize and maintain sophisticated IaC scripts for network configurations.
• Focus on creating highly scalable resilient and fault-tolerant network architectures using tools like Terraform or Ansible.
• Incorporate best practices for version control testing and deployment strategies.
• Architect and enhance security frameworks including advanced configurations of firewalls VPNs intrusion prevention systems (IPS) and next-generation firewalls (NGFW).
• Utilize advanced automation features to orchestrate complex network deployments updates and migrations. Implement CI/CD pipelines for network changes to ensure consistency and reliability.
• Design test and execute comprehensive disaster recovery strategies. Ensure that network infrastructures are built with redundancy and can maintain high availability under various failure scenarios.
• Oversee the maintenance of critical network devices such as routers switches and firewalls ensuring they are up-to-date and optimized for optimal performance.
• Troubleshoot complex IT-related issues and resolve them quickly.
• Determine thresholds and configure monitoring software to monitor key networking components for proper operation.
• Participate in and manage on-call rotations focusing on rapid and effective resolution of critical network issues minimizing downtime and impact on business operations.
• Act as a mentor to Tier 1 and Tier 2 staff providing advanced training on network technologies security practices and IaC. Develop training materials and conduct workshops or seminars.
• Work closely with hardware and software vendors to resolve issues manage licenses and perform compatibility checks. Lead evaluations of new technologies and products providing recommendations on integration and potential benefits.
• Prioritize track and complete assigned tasks.
• Organize IT-related paperwork and other items.
• Keep management updated on project status.
• Perform and maintain network configuration backups.
• Perform daily health checks of all critical networking components.
• Evaluate new technologies and products to determine how they can benefit the company.
• Monitor and maintain networks at all datacenter locations.
• Provide all levels of support to employees
• Other duties as assigned.

Education:

• Bachelors Degree or equivalent combination of education and experience.

Travel:

• Ability to travel as needed (minimal).

Experience:

• Five years in network administration or related IT field.
• Solid understanding of ITSM concepts.
• Ability to keep paperwork/files and other items organized.
• Strong network hardware skills including firewalls routers and switches.
• Advanced routing knowledge (BGP OSPF).
• Advanced network protocol knowledge (VLANs STP REP).
• HIPAA Awareness and compliance.
• Understanding of DevOps mindset.
• Deep experience with Infrastructure as Code particularly with tools like Terraform & Ansible.
• Experience with network performance tuning using advanced monitoring and analytics tools to optimize network traffic and resource utilization.
• Ability to keep documentation/files and other items organized.
• Strong network hardware skills including firewalls routers and switches.
• AWS networking understanding (VPC Subnets transit gateways direct connects).
• Understanding of Network Automation Ideal (Ansible Terraform Jenkins).
• HIPAA Awareness and compliance.
• Strong core Networking knowledge and problem-solving skills.
• Strong understanding of IAC toolsets.
• Experience with Network security solutions (Firewalls VPNs IDS/IPS and security policy enforcement.)
• Proficient in scripting & use of Python Bash or PowerShell for network management tasks.

Preferred:

• Experience with HP Cisco AWS and VMWare.

Compensation:

• Budgeted between $85000 and $110000 dependent upon years of applicable experience.

Team Member Competencies:

• Understands role on the team and works to achieve goals to the best of your ability.
• Working within a team means there will be varying opinions and ideas. Active listening and thoughtfully responding to what your team member says.
• Take responsibility for your mistakes and look for solutions. Understand how your actions impact team.
• Provides assistance information or other support to others to build or maintain relationships.
• Maintaining a positive attitude. Tackle challenges as they come and dont let setbacks get you down.
• Gives honest and constructive feedback to other team members.
• When recognizing a problem take action to solve it.
• Demonstrates and supports the organizations core values.

Every team member exhibits our core values:

• Team First
• Lift Others Up
• Share Openly
• Set and Crush Goals
• Delight the Client

Our urgent care solutions include:

• Electronic Medical Records (EMR): Software that healthcare providers use to input patient data such as medical history diagnoses treatment plans medications and test results.
• Patient Engagement (PE): Software that shows patients the wait times at various clinics allows patients to reserve a spot in line if theres a wait and book the appointment.
• Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment.
• Billing and Revenue Cycle Management (RCM): Software that manages coding billing and payer contracts for clinics so they dont have to.
• Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays CT scans MRIs and ultrasounds for our urgent care clients.
• Consulting: Consulting services for urgent care clinics to assist with opening expanding and enhancing clients businesses