Technical Support Specialist with German & English

Plovdiv - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Akkodis is a global digital engineering company and Smart Industry leader. Our 50000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.
With more than 19 years of experience in Bulgaria we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT Software Cloud and Digital fields.

About the Job

You have the chance to start or accelerate your career in one of the biggest global IT companies and the only one that provides customer support working for corporate clients. This is an opportunity to join like minded people expand your capabilities and learn from the best in class professionals whilst having the mentorship that will help you go beyond your expectations. By joining the company you will develop your professional path as part of our brave professionals always pushing boundaries and paving new ways to build a better smarter future.

Responsibilities:

Handling Business Clients Technical requests
Focusing on customer expectations and satisfaction
Analyzing clients problems and providing relevant solutions
Collaborating with other team members to provide high-quality support

Requirements:

Fluent in German confident in English
Proficient in Microsoft Office
Willing to communicate with business customers
Interested in resolving technical issues
A team player

What we offer:

Competitive remuneration package
Hybrid model of work: office & home-based
Performance-based bonuses
Referral bonus program
24 days annual paid leave
Additional health insurance (outpatient & hospital medical care dental care coverage of dioptric glasses and more)
Free Psychological Counselling via Green line and on the spot
Newborn or newly adopted child bonus
Food vouchers - 150 BGN/month
Upskilling & reskilling training programs and e-learning hub
Diverse career growth opportunities
Recognition awards
Sports cards (partially covered by the employer) and company sports initiatives
Special company discounts
Various social and charity initiatives

Unated by our mission for talent and technology we look at the world differently. The future wont wait its time to start engineering a smarter future. Are you ready

Required Experience: