SeniorExpert Operations Specialist

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Bring Everything You Are. Become Everything You Want.

At SAP we build breakthroughs together. Our technologies help more than 400000 customers worldwide operate sustainably transform intelligently and make a meaningful difference. As part of SAP Labs Bulgaria the Labs Operations team plays a vital role in creating an environment where innovation learning and people thrive.

We are looking for a Expert Operations Specialist who will shape the employee experience drive cultural and innovation programs and ensure smooth operational execution across the Lab.

What Youll Do

Welcome Onboarding Week (WOW) Week & Employee Engagement

Act as the local Point of Contact for WOW Week.

Deliver celebration events and community moments that create connection and belonging.

Coordinate logistics onsite experience and collaboration across Facility HR IT Security.

Innovation & Hackathons

Encourage and organize internal hackathons across different LoBs.

Support Labs participation in global innovation formats (e.g. AI hackathons Innoweeks).

Co-Lead the local Tech News initiative curating stories across the different LoBs.

Growth & Innovation Culture Activation

Lead Growth Culture activities in the Lab helping embed SAPs GROWTH behaviors in daily work

Support local patent activities inventor engagement and IP awareness programs.

Operational Excellence

Drive daytoday operations: vendor (supplier) coordination crossfunctional alignment.

Conduct regular training compliance checks and maintain operational discipline.

Store and maintain files in the Labs central document archive.

Prepare documents for central and local processes.

Manage action items for key programs.

Administrative & Executive Assistant Support

Provide executive assistant support (meetings logistics preparation) where required.

What You Bring

10 years of experience in operations & administration.

Project management communications or similar functions will be considered as a plus.

Strong organization coordination and communication skills.

Ability to manage multiple tasks with quality and ownership.

Diligence attention to detail and result orientation.

Passion for people experience innovation culture and continuous improvement.

Fluency in English; strong writing and presentation skills are a plus.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448528 Work Area: Administration Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid