Associate Cash Operations

Gurugram - India

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

The key responsibility of this role is to support the in-life management of Cash products by ensuring an exceptional customer journey throughout the product life cycle.

As part of the Offshore Operations team the Operational Support Specialist is a key point of contact for the Onshore Operations team & Portfolio Management team.

Cross functional in nature the role will involve supporting the in-life management of loan applications in addition to new product initiatives

Job Responsibilities

Processing of incoming & outgoing payments within agreed SLAs and KPIs and in line with company policies and procedures.
Setting up Direct Debits/ACH.
Monitoring of group Emails (instructions/queries)
Monitoring of Bank accounts for Incoming payments & doing reconciliation.
Communicating with Portfolio Management Team to ensure loan related payments are received on time.
Effectively complete ad-hoc tasks and initiatives as directed across the business
Support other BAU requirements of Operations teams aside from primary activities.
Have a clear understanding of Role of Operations in the Life Cycle of Product.

Desired Skills

Work experience of 2-5 years in Banking industry - Payments domain/Back-office Operations.
Open to late night shifts.
Understanding of the Banking Industry.
Basic knowledge of UK/US Lending products & concepts.
Excellent communication both oral & written required
Computer literate and the ability to work on a variety of IT platforms
Should be a team player.
Energetic enthusiastic driven to go the extra mile
Flexible eager to learn
Open to occasional weekend work and/or night shift hours when and if required
Willingness to work flexibly and as part of ONE team helping out in different business areas as required
Passionate about delivering excellence in service and quality
Graduate/Post Graduate degree in Finance.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

The key responsibility of this role is to support the in-life management of Cash products by ensuring an exceptional customer journey throughout the product life cycle.As part of the Offshore Operations team the Operational Support Specialist is a key point of contact for the Onshore Operations team...

The key responsibility of this role is to support the in-life management of Cash products by ensuring an exceptional customer journey throughout the product life cycle.

As part of the Offshore Operations team the Operational Support Specialist is a key point of contact for the Onshore Operations team & Portfolio Management team.

Cross functional in nature the role will involve supporting the in-life management of loan applications in addition to new product initiatives

Job Responsibilities

Processing of incoming & outgoing payments within agreed SLAs and KPIs and in line with company policies and procedures.
Setting up Direct Debits/ACH.
Monitoring of group Emails (instructions/queries)
Monitoring of Bank accounts for Incoming payments & doing reconciliation.
Communicating with Portfolio Management Team to ensure loan related payments are received on time.
Effectively complete ad-hoc tasks and initiatives as directed across the business
Support other BAU requirements of Operations teams aside from primary activities.
Have a clear understanding of Role of Operations in the Life Cycle of Product.

Desired Skills

Work experience of 2-5 years in Banking industry - Payments domain/Back-office Operations.
Open to late night shifts.
Understanding of the Banking Industry.
Basic knowledge of UK/US Lending products & concepts.
Excellent communication both oral & written required
Computer literate and the ability to work on a variety of IT platforms
Should be a team player.
Energetic enthusiastic driven to go the extra mile
Flexible eager to learn
Open to occasional weekend work and/or night shift hours when and if required
Willingness to work flexibly and as part of ONE team helping out in different business areas as required
Passionate about delivering excellence in service and quality
Graduate/Post Graduate degree in Finance.

Required Experience:

Key Skills

Business
Information Management
Accounting
Corporate Risk Management
Faculty
Jms

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About Company

OakNorth

OakNorth Credit Intelligence Suite transforms commercial lending, giving banks 360° views of borrowers, with deeply granular, forward-looking insight, to improve efficiencies, lower credit risk, and drive profitable growth through economic cycles. Banks lend smarter, lend faster, and ... View more

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