Meeting & Events Lead

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves: In this role you will work with leadership to build a customer-facing service that drives efficiencies seamless workflow processes and overall adoption of the Events & Meeting Services program. As an ideal candidate you are a strategic thinker who thrives in a fast-paced and constantly evolving environment. You are highly consultative and collaborative with the ability to influence decision-making to ensure event objectives are met and customer expectations are exceeded.

Your day-to-day tasks will include:

Provide strategic consultation and guidance to internal customers (event organizers) to ensure scalable service delivery and excellent customer experiences

Triage monitor and track event request market share to align the right level of support and services based on event objectives

Execute hands-on event services including setup and teardown of events furniture arrangement catering setup and teardown and on-site event support

Act as the primary point of contact for key stakeholders troubleshooting issues and escalations

Support leadership in development of marketing and communication plans aligned with corporate goals and objectives

Develop and maintain internal processes outreach and educational materials

Cross-collaborate with internal teams to develop implement and standardize processes and tools that drive automation and efficiencies

Embed standard operating procedures and provide recommendations for continuous process improvements

Drive team utilization of enabling event technologies as well as document management collaboration and communication tools

Desired experience and technical skills:

Requirements:

2-year college degree or 4-years of equivalent work experience

Minimum 2 years of customer service or sales experience

User-experience with common Meeting Management systems and tools

Strong organizational and prioritization skills

Highly developed influencing and relationship-management skills

Ability to effectively identify and solve problems

Excellent written verbal and interpersonal communications skills

Customer obsessed and process-driven

Financial acumen

Computer proficiency in Microsoft office suite

Ability to lift and move furniture equipment and catering supplies as required for event setup and teardown

Must be available to work on-site five (5) days per week

Preferred:

Knowledge of Meeting and Event technology tools highly valued

Experience working in a strategic meeting management (SMM) or centralized meeting/event program desired

CMP (certified meeting professional) or other industry certification valued Digital/social media savvy

Estimated compensation for this position:

71000..00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

On-site New York NY

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...