Assistant Vice President Technology Product Manager (Retail)

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Assistant Vice President Technology Product Manager (Retail)
We are seeking an experienced Technology Product Leader to drive the vision strategy and execution of digital and retail technology products across our omnichannel ecosystem. This leader will own end-to-end product lifecycle across customer-facing and enterprise retail systems ensuring scalable high-performing solutions that enhance customer experience operational efficiency and business growth.
The ideal candidate combines strong product leadership deep retail domain knowledge and hands-on experience with digital commerce store technologies and data-driven decision making.
Responsibilities
Product Strategy & Roadmap
Define and execute product vision and multiyear roadmap across core retail platforms:
oE-commerce & mobile
oPoint-of-Sale store systems and workforce tech
oMerchandising pricing inventory demand planning systems
oDigital supply chain & fulfilment solutions (Click & Collect last mile)
oCustomer experience & loyalty platforms
Align product strategy with business OKRs and enterprise digital transformation roadmap.
Customer & Market Insight
Lead customer research internal stakeholder interviews competitive benchmarking and technology scouting.
Identify customer pain points and retail operational bottlenecks to prioritize impactful solutions.
Execution & Delivery
Oversee product discovery requirements backlog prioritization and delivery.
Drive agile execution with engineering UX and business teams.
Ensure platform scalability performance security and interoperability across enterprise systems.
Cross-Functional Leadership
Partner closely with Retail Ops Supply Chain Finance Merchandising Marketing Data & Engineering.
Influence senior leaders to secure alignment resources and adoption.
People Leadership
Build and mentor high-performing PM teams.
Lead with customer-centricity innovation mindset and data-driven culture.
Financial & Performance Ownership
Own product financials budget planning business case creation and ROI measurement.
Define KPIs for digital store and operational performance (AOV conversion stock accuracy shrink fulfillment SLAs).
Qualifications we seek in you!
Minimum Qualifications
Bachelors in engineering Computer Science Business or related field.
MBA preferred.
Preferred Qualifications
Experience
Relevant/Significant years in product management with at least 5 years in leadership roles.
Strong experience in Retail CPG E-Commerce Grocery Quick Commerce or Omnichannel businesses.
Proven track record scaling digital & retail tech platforms.
Technical Skills
Strong understanding of:
oCloud platforms (AWS/Azure/GCP)
oModern retail tech stacks: OMS WMS ERP (SAP/Oracle) POS CRM/CDP middleware APIs
oAgile frameworks CI/CD and product analytics tools
oData platforms AI/ML use-cases automation & robotics in retail
Ability to translate complex tech into business value.
Leadership & Behavioural
Executive-level communication stakeholder influencing and vendor management.
Strategic thinker with bias for action and measurable outcomes.
Ability to thrive in high-growth matrixed environments.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.