Lead Consultant Application packaging Image ManagementSCCM

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Lead Consultant - Application packaging/ Image Management/SCCM
Responsibilities
Image Management
following occasions may direct the need for a new gold build image:
Adding a new named Application in the image.
Upgrading a named Application within the image to a new version.
Speeding up the configuration process when the number of fixes and patches subsequently applied has become unwieldy and slow.
Where a change of operating System and/or architecture (x86 to x64) is required.
new windows with ten (10) image on an agreed-to periodic basis:
The default is one (1) per year per operating System.
new image is made available use it as a basis for the following situations:
New client device installations
Re-installations of client devices as part of incident resolution.

Software Packaging and Deployment
for licensing requirements and decide on product activation based on licensing type.
keys to activate the product will be provided by the packaging requestor.
build of application packaging using Flexera Admin Studio.
package by manually installing on test devices to verify the installation behavior and required functionalities including manual and automated installation and uninstallation behaviors compatibility testing and browser testing in accordance with the Policy and Procedures Manual.
the package on SCCM/Microsoft Intune for deployment.
necessary changes for Applications to be deployed with interaction or automated.

Microsoft Intune
1. Intune Administration & Configuration
Deploy configure and manage Microsoft Intune for Windows macOS iOS and Android devices.
Implement mobile device management (MDM) and mobile application management (MAM) policies.
Manage device enrollment compliance and conditional access policies.
Configure device profiles (Wi-Fi VPN email certificates etc.) for user groups.
Maintain and update Intune configuration profiles and security baselines.

2. Endpoint and Application Management
Deploy update and monitor applications via Intune and Microsoft Endpoint Manager (MEM).
Manage Windows Autopilot for seamless provisioning of new devices.
Package and test enterprise applications for deployment.
Monitor device health patch compliance and OS update rollout.
Administering supporting and Integrating Mobile Device Management infrastructure in clients environment
Manage maintain support troubleshoot and optimize mobile solutions presently in place while making suggestions and adjustments to future needs
Deploying hardware independent images by creating task sequences to support multiple hardware types and OS architectures
Implementing and configuring auto provisioning scenarios through MS Intune
Building driver packages to support multiple hardware types and OS architectures
Assist Users (via telephone and/or e-mail when needed) with a wide range of questions problems and requests with their connectivity needs
Resolve escalations from the IT Service Desk (L1 or L2) and handle client support requests as well as take ownership of product issues and ensuring closure is achieved

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in Computer Science Information Technology or equivalent experience.

Preferred Qualifications/ Skills
Application packaging/ Image Management/SCCM

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.