Scheduling Coordinator I Mon-Fri 11am-7pm (Spanish Bilingual Required) FPA Access Center
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
In the Scheduling Coordinator role within the FPA Access Center you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System located in West Side of Manhattan. Although we are an administrative office the Access Center supports many of the various doctors offices in our health system.
The Scheduling Coordinator I is responsible for scheduling appointments consults and follow-up appointments for patients.
Responsibilities
- Schedules patient FPA appointments and updates practice management system.
- Collects patient demographics and insurance information and enters into practice management system.
- Verifies patient insurance coverage prior to patient appointment and advised patient of any insurance referrals or authorizations needed.
- May schedule patient appointments for tests or consults.
- May initiate reminder calls for next days appointments.
- May act as liaison with Administrative Assistant staff to address patient concerns or other issues.
- Performs other related duties.
Qualifications
- High School diploma/GED
- 1 year secretarial/clerical experience preferably in a medical practice environment
Non-Bargaining Unit 008 - FPA Access Center - ISM Icahn School of Medicine
Required Experience:
IC
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled ... View more
