Information Center Representative II

Overview

The State of Vermont Information Center Division is seeking a motivated self-starting individual with strong interpersonal skills and a desire to promote Vermont and welcome visitors to the Guilford Welcome Center on Interstate 91 which hosts over 500000 visitors annually.

Duties include a combination of customer service tasks involving greeting and providing information to visitors map reading and record keeping. This position also requires custodial tasks such as hourly cleaning of rest rooms mopping snow removal (including shoveling and/or use of snow blower) and the ability to lift up to 50 pounds. Candidate should also possess the ability to use Microsoft Office software. Applicants must be self-starters and be able to work independently highly motivated and task oriented and possess attention to detail.

The schedule is: Sunday 12pm-8pm Monday 11am-7pm Tuesday & Wednesday 7am-3pm Saturday 12pm-8pm. A $2.00 evening shift differential and a $1.50 weekend shift differential applies two shifts per week.

Who May Apply

This position Information Center Representative II (Job Requisition #53794) is open to all State employees and external applicants.
If you would like more information about this position please contact Bevan Quinn at

Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Work is usually performed at an assigned facility. Duties may include the occasional lifting or carrying of up to 50 pounds. Evening and weekend shifts may be required. Some overtime work may be necessary. Incumbents must be able to work out of doors in all weather and on rough and slippery ground. Field travel may be necessary for which private means of transportation must be available.

Minimum Qualifications

One (1) year or more of work experience that includes customer service.

Preferred Qualifications

Ability to read and write.

Ability to read maps and complete internet searches.

Familiarity with Microsoft Office including Word and Outlook e-mail.

Experience in tourism hospitality recreation marketing public relations or related field.

Total Compensation

As a State employee you are offered a great career opportunity but its more than a paycheck. The States total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics Explore the Benefits of State Employment on our website.

Equal Opportunity Employer