Program Specialist 2

Has a primary responsibility of processing scholarship program funds with a secondary function of providing technical and administrative assistance for other student financial aid programs offered at Wenatchee Valley College. This position supports the mission of the college by providing student services and financial aid assistance to support the success of students in their educational opportunities.

• Scholarship Coordinator intake awarding and disbursement of scholarship programs. Work with WVC Foundation office to assist with scholarship award processing and notification. Monitor and reconcile scholarship budgets and requesting scholarship funds from various donors banks agencies and other organizations.
• File Review and Packaging - Responsible to review and verify student financial aid application information. File review will consist of review and verification of various types of documentation including but not limited to: tax transcripts and other income information high school/GED verification appeals program/plan forms revision requests etc. May exercise professional judgment for special circumstances. Advise and consult students regarding financial aid eligibility and recommend alternative course of action for students that are denied financial aid.
• Office Operations - Perform data entry of updates and information for tracking and awarding of financial aid. Provide front desk service answer main phone line and department email. Assist in outreach initiatives to provide current and prospective students with financial aid knowledge.
• Support office operations based on various miscellaneous needs throughout the school year.

This is not intended to be an exclusive list of all duties and responsibilities. Related duties and responsibilities may be assigned.

Minimum Qualifications:

• Associates degree or higher.
• Intermediate skills in Microsoft products such as spreadsheets email and word processing software.
• Two years office experience ideally customer related.
• Experience working in a collaborative team environment.

• Or if you do not meet one or more of qualifications listed above but have an applicable combination of education and experience which demonstrates the ability to perform the essential functions of the position.

Preferred Qualifications:

• Experience with PeopleSoft software particularly ctcLink.
• Experience creating digital content (such as Word/PDF documents and web and learning management system content as appropriate to the role) in accessible formats.
• Two years financial aid experience or related experience.
• Bilingual written and oral in Spanish/English. Comfortable translating and engaging the community in both languages.

Knowledge Skills & Abilities

• Demonstrated ability to use exceptional communication and interpersonal skills demonstrating professionalism empathy diplomacy discretion and integrity in interactions with diverse constituencies.
• Knowledge of procedures and protocol security and confidentiality.
• High level of proficiency and accuracy in software packages including word processing spreadsheets and database applications.
• Experience with PeopleSoft software preferred.
• Quality: Accurate and thorough prepare detailed reports evaluate processes to identify ways to improve and promote quality.
• Professionalism: Approach others in a tactful manner react well under pressure treat others with respect and consideration and follow through on commitments.
• Ability to assess situations exercise independent judgement resolve issues and coordinate with IT support services when technical issues arise.
• Diversity equity and inclusion: Demonstrated competency and experience working in a diverse academic environment inclusive of students faculty and staff of varying social economic cultural ideological gender and racial/ethnic backgrounds and those with physical emotional and/or learning disabilities.

Terms of Employment:

The current vacancy in financial aid is a full-time overtime and benefit eligible position expected to begin as soon as possible.

The starting salary hiring range is $43716 annually ($20.94 per hour) to $49116 annually ($23.52 per hour) with periodic increases and earning potential to $58380 annually ($27.96 per hour). Individual placement within the range is based on the candidates current experience education skills and abilities related to the position. The list established by this recruitment will be active for a minimum of three months and be used to fill this position only.

Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical dental and vision insurance; life and long- term disability insurance plans; vacation sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information please visit our Benefits websiteat: Schedule & Environment:

• Work hours are generally 8 a.m. to 5 p.m. Monday through Friday (1 hour lunch); hours and days may change depending on the needs of the college.
• Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records.
• Regular and consistent attendance required.

Conditions of Employment:

• An offer of employment will not carry with it any responsibility or obligation on the part of the College to sponsor an H-1B Valley College only employs U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show proof of identity and eligibility verification as required by the U.S. Citizenship and Immigration Services.
• All offers of employment are subject to background checks. Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
• Finalists are required to complete the sexual misconduct disclosure form as required under RCW 288.112.080.
• A valid Washington state drivers license may be required.

Bargaining Unit:

This position has been designated as a bargaining unit position represented by the Washington Public Employees Association.

Application and Selection Procedure:

Complete application packages must include the following:

• Complete Wenatchee Valley College online application.
• Upload a cover letter that specifically describes how your educational background and experience meet the minimum and preferred qualifications.
• Upload resume.
• Complete supplemental questions.

It is your responsibility to submit all required application materials before the deadline. Please do not send reference letters or other unsolicited materials. They will not be shared with the screening committee and cannot be returned to you. Only finalists may be asked to send additional materials.

Attachments from prior applications will not upload automatically to your new application. Should you have difficulties uploading your documents please contact NeoGov Technical Support at 1- for assistance.

The position closes at 11:59 p.m. PST December 11 2025. The college reserves the right to reopen or extend the closing date. A limited number of applicants who meet the needs of the position and the college will be interviewed.

Reasonable Accommodation:

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the human resources office by calling . Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay the states free telecommunication access service.

Equal Opportunity Employer:

Wenatchee Valley College is committed to a policy of equal opportunity in employment and student enrollment. All programs are free from discrimination and harassment against any person because of race creed color national or ethnic origin sex sexual orientation gender identity or expression the presence of any sensory mental or physical disability or the use of a service animal by a person with a disability age parental status or families with children marital status religion genetic information honorably discharged veteran or military status or any other prohibited basis per RCW 49.60.030 040 and other federal and laws and regulations or participation in the complaint process.

Equity Statement:

Research suggests that women gender diverse BIPOC individuals may self-select out of opportunities if they dont meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role.

The following persons have been designated to handle inquiries regarding the non-discrimination policies and Title IX compliance for both the Wenatchee and Omak campuses:

• To report discrimination or harassment: Title IX Coordinator Dial 711 .
• To request disability accommodations: Student Access Manager Wenatchi Hall 2133 TTY/TTD: Dial 711 .

This recruitment announcement may not reflect the entire job description and can be changed or modified at any time.