Volunteer Coordinator Adult Education

Position Summary

Reporting to the Senior Manager (professional development) the Volunteer Engagement Coordinator will manage the volunteer tutor training contracts provide support to volunteer tutors and deliver technical assistance to providers to help them utilize volunteer tutors effectively. The Volunteer Engagement Coordinator will work closely with the Senior Professional Development Manager to maintain the learning management system and run training events. Knowledge of Citywide VAN database is important. A key duty will be to expand the program so Adult Education Philadelphia can serve more residents in need of adult education services.

Essential Functions

Recruitment

• Maintain and grow volunteer base through outreach to individuals community-based organizations and groups colleges/universities and corporations as needed. 
• Work closely with adult education providers the Philadelphia Free Library and others to periodically assess needs for volunteer expertise and level of volunteer staffing. 
• Expand the program through relationships training and innovative tactics. 

Training

• Manage comprehensive orientation process for new volunteers that includes: 
  • Information session about volunteering with adult education providers (manual website) 
  • criteria for involvement (based on existing needs) 
  • update manual and website as necessary 
• Plan and execute volunteer appreciation and training activities. 
• Participate in special event planning; participate in events as needed.
• Engage with existing volunteers and provide feedback and additional guidance as needed. 
• Work occasional Saturday upon request.  

Placement

• Develop and maintain process to 
  • review applications check references and interview potential individual volunteers. 
  • assess interests/skills of volunteers and match with appropriate activities. 
• Work closely with all program and department managers to ensure that:
  • volunteer positions are sufficiently filled to meet identified needs and 
  • volunteers enjoy a positive experience. 
• Serve as liaison between Adult Education Philadelphia adult education providers and the Philadelphia Free Library and individual volunteers. 
• Serve as an ambassador for Adult Education Philadelphia in relations with volunteers and organizations.

Tracking

• Use Citywide VAN database for tracking volunteer activity
• Maintain volunteer database that also captures volunteer stories and quotes. 
• Develop and administer annual volunteer satisfaction survey; compile and report results to Executive Director
• Provide accurate and timely volunteer data for funder and volunteer-requested reports. 
• Maintain ongoing communications with volunteers through email news blasts newsletters and print materials. 

Other Functions:

• As assigned by Senior Manager (professional development)

Competencies Knowledge Skills and Abilities

Action Oriented

Is action oriented and full of energy for the things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Dealing with Ambiguity

Can effectively cope with change; can decide and act without having the total picture; can comfortably handle multiple projects at the same time.

Approachability

Is easy to approach and talk to; is sensitive and patient in professional relationships; builds rapport well.

Conflict Management

Able to manage conflicts; reads situations quickly; good listener; can find common ground and get cooperation.

Qualifications :

• 3-plus years in a coordinator or administrative position in a nonprofit organization foundation or government agency
• Associates degree or equivalent experience
• Experience using a database management system preferred
• Experience in the field of adult education and digital skills preferred
• Knowledgeable about Philadelphias adult education landscape
• Proven ability to work with efficiency flexibility and good humor
• Demonstrated ability to build and maintain relationships with people from diverse backgrounds
• Excellent organizational verbal and written skills

Additional Information :

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $60000 - $67000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to

For more information go to: Human Relations Website: Work :

No

Employment Type :

Full-time