Sr. Logistics Administrator

The Sr. Logistics Administrator manages customer communication regarding shipping inquiries backorders and delivery updates via phone and email. They coordinate deliveries to stores and jobsites ensuring the fleet meets scheduled ETAs. This role tracks and reports shipping metrics and driver performance schedules weekly shipments and freight pickups and serves as the dispatch contact handling paperwork and delivery issues. They communicate across departments to align priorities and serve as backup to the Production and Shipping Scheduler. The Sr. Logistics Administrator ensures timely accurate shipments while maintaining excellent customer service and operational efficiency.

ESSENTIAL FUNCTIONS:

1. Respond to customer inquiries issues and concerns related to shipping through clear and precise communication via phone and email.
2. Coordinate deliveries to stores and jobsites by communicating with customers and ensuring the fleet team is informed of delivery ETAs and able to meet scheduled timelines.
3. Report customer backorders promptly to the affected customers and the appropriate sales or service team members.
4. Monitor all backorders to ensure unshipped or undelivered units are included in the next shipment and proactively inform customers of the updated delivery status.
5. Accurately record and document all shipping metrics including units loaded backorders shortages and overages.
6. Communicate and coordinate effectively with other departments to ensure alignment of shipping schedules priorities and customer needs.
7. Schedule weekly shipments and assign drivers to routes based on load requirements and driver classifications.
8. Schedule truckload (TL) and less-than-truckload (LTL) pickups for units crates and packages.
9. Serve as the dispatch point for drivers by printing necessary paperwork assigning proof of delivery documents maintaining communication throughout routes and addressing any issues that arise during deliveries.
10. Track and monitor all driver metrics including hours of service safety scores preventive vehicle maintenance and any necessary vehicle repairs.
11. Act as the backup to the Production and Shipping Scheduler assisting with production and shipment scheduling and related tasks as needed.

Qualifications :

Education: High School Graduate/GED

Experience:

1. 25 years of experience in shipping logistics or warehouse operations complemented by a background in customer service or dispatch.
2. Preferred experience includes coordinating deliveries managing shipment documentation tracking key metrics and scheduling freight pickups.
3. Proficiency in Microsoft Office is required along with familiarity with shipping and logistics software.

Knowledge:

1. Must demonstrate strong reading writing and basic mathematical skills necessary to perform job duties accurately.
2. Proficiency in computer applications including Microsoft Office is required.
3. Must possess solid customer service principles and excellent communication skills.
4. Strong problem-solving abilities and a proactive approach to resolving issues are essential.

Additional Information :

Site Address: 3400 Tacoma St Union Gap WA 98903

*Full-time is defined as regularly working 30 hours per week. **Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

The US pay for this full-time position is $25.00-$26.00 per hour medical dental vision benefits starting day 1 401k and PTO. (Full-time is defined as regularly working 30 hours per week. Union programs may vary depending on the collective bargaining agreement.)

Why work for Cornerstone Building Brands 

Our teams are at the heart of our purpose to positively contribute to the communities where we live work and play. Full-time* team members receive** medical dental and vision benefits starting day 1. Other benefits include PTO paid holidays FSA life insurance LTD STD 401k EAP discount programs tuition reimbursement training and professional development. 

*Full-time is defined as regularly working 30 hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If youd like to view a copy of the companys affirmative action plan for protected veterans or individuals with disabilities or policy statement please contact Human Resources at or If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application please contact Human Resources at or This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

 

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brands name and logo to solicit potential job-seekers for some cases job-seekers are being contacted directly both by phone and other instances these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Remote Work :

No

Employment Type :

Full-time