Primary Responsibilities
Operation
- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen processing laundry orders)
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
Qualifications :
Your experience and skills include:
- Degree or Diploma in Hotel Management
- Minimum 6 months to 1 year of relevant experience
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs being professional and welcoming
- Excellent organizational skills and time management
Remote Work :
No
Employment Type :
Full-time
Primary Responsibilities OperationAttend daily briefings and takes on daily assigned tasksUnderstand the difference in guest levels (VIPs) and Room CategoriesClean and maintain areas of responsibility according to standards and proceduresReplenish guest supplies and ensure that guests requests are p...
Primary Responsibilities
Operation
- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen processing laundry orders)
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
Qualifications :
Your experience and skills include:
- Degree or Diploma in Hotel Management
- Minimum 6 months to 1 year of relevant experience
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs being professional and welcoming
- Excellent organizational skills and time management
Remote Work :
No
Employment Type :
Full-time
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