Oncall Supervisor Remote worker
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Due to the continued growth and expansion of the business we are looking for an Oncall Supervisor for our Home Instead office in Rotherwas. While this is a remote position you will be proud to represent us and be an ambassador for the excellent service we provide to our clients and you will also want to be part of an organisation that strives to be excellent in all manners of its care delivery.
Job Purpose
To ensure that our clients and care professionals receive the appropriate support and a high-quality service.
The Role
Were looking for a Remote On-Call Supervisor to join our supportive team. This role is vital in ensuring seamless care delivery outside of office hours. Youll be the first point of contact for Care Professionals and clients during evenings and weekends providing reassurance guidance and practical solutions.
Key Responsibilities
- Act as the first line of support for staff and clients during on-call hours
- Provide clear calm and professional advice to Care Professionals
- Escalate urgent issues to the Registered Manager when required
- Ensure continuity of care by managing last-minute rota changes
- Record and report all on-call activity accurately
What Were Looking For
- Experience in care or health & social care supervision (preferred)
- Strong communication skills with a calm empathetic approach
- Ability to problem-solve under pressure and make sound decisions
- Confidence working independently and remotely
- Flexibility to cover evenings and weekends on a rota basis
What We Offer
- Competitive hourly rate and paid on-call allowance
- Full training and ongoing support from our Hereford office team
- Opportunity to work remotely with flexible hours
- A welcoming values-driven culture where your contribution is celebrated
How to Apply
If youre motivated by making a difference and thrive in a supportive flexible role wed love to hear from you. Please send your CV and a short cover letter to
Qualifications :
Essential Criteria
Previous experience in health & social care ideally in a supervisory or senior care role.
Understanding of CQC standards and person-centred care principles.
Communication Skills
Excellent verbal and written communication with the ability to remain calm and empathetic under pressure.
Confidence in giving clear guidance to Care Professionals and reassurance to clients/families.
Decision-Making & Problem-Solving
Ability to assess situations quickly and make sound safe decisions.
Strong organisational skills to manage rota changes and urgent care needs.
Technical Competence
Comfortable working remotely using phone email and care management systems.
Ability to record and report on-call activity accurately and promptly.
Flexibility & Reliability
This is a salaried role working patterns are on a shift basis this will involve working evenings weekends and bank holidays
Dependable and proactive in ensuring continuity of care.
Values & Attitude
Commitment to Home Insteads ethos of dignity respect and compassionate care.
Positive supportive approach to both staff and clients
Additional Information :
Expected start date: from January 2026 as soon as possible
Job Types: Permanent shift pattern paid per shift
Salary: available on application
Remote Work :
No
Employment Type :
Contract
Key Skills
- Load & Unload
- Shipping & Receiving
- Mac Os
- Forklift
- Freight Experience
- Lift Truck Experience
- Basic Math
- Tanker Experience
- Warehouse Experience
- Commercial Driving
- Driving
- Heavy Lifting
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more
