Sr. Director, Talent Acquisition, North America

The Senior Director of Talent Acquisition North America (NA) will lead the recruitment strategies across Visas North America business. Additionally this team is responsible for managing the execution of global roles located in the North America region. This role is responsible for developing and executing the talent acquisition strategy for North America ensuring the organization attracts and hires top talent to support business growth and build long-term organizational capability in the region. This strategy includes professional recruitment and strong partnership across executive and early careers hiring as well as being responsible for regional employer brand and marketing initiatives. This role involves collaboration on regional cross functional HR initiatives global projects and initiatives that impact North America Global Talent Acquisition (TA) and Global Talent.  The individual will ensure the excellence of the overall end-to-end candidate experience through partnership with our central TA operations teams.

Additionally the leader will be responsible for serving as the key point of talent acquisition contact for critical business units.  In this capacity the leader will work closely with the business unit stakeholders to understand the strategy and define the global talent acquisition efforts to ensure human capital solutions are in place to allow the business to meet its objectives.  The NA TA Leader will collaborate with the Global TA team and provide dotted-line leadership to regional recruiters responsible for talent acquisition delivery. This role ensures consistent execution of hiring strategies alignment on talent profiles and excellence in delivery across the region. He/she will also foster team cross collaboration maintain awareness of top talent globally and drive internal mobility opportunities where appropriate.  

The responsibilities include:

• Professional Recruitment and Strong Partnerships: This involves collaboration across executive and early careers hiring business leaders as well as managing regional employer brand and marketing initiatives.

• Collaboration on Regional and Global Initiatives: The role requires working on regional cross-functional HR initiatives global projects and initiatives that impact North America Global Talent Acquisition and Global Talent.

• Key Point of Contact for Business: The leader will serve as the main contact for the business working closely with leaders to understand strategy define global talent acquisition efforts and ensure human capital solutions are in place to meet business objectives.  Importantly this person will advise and inform global recruiters of the business strategies to ensure consistency across the globe.

• Execution of Strategies: Partnering across the global TA team to lead the execution of strategies ensuring consistency alignment of profiles and executing internal mobility.

• Driving Transformation: Aligning with global and regional stakeholders to drive transformation in capability growth structure and channel strategy to deliver a best-in-class TA function.

• Consultative Approach: Building and executing TA outcomes aligned with the People Team and Business strategy focusing on skills enablement Inclusion & Diversity Internal Mobility and capability growth and development.

• Leveraging Advanced Technologies: Leading the team to adopting advanced tools to enable sourcing and search strategy efforts.

The right candidate will be a highly seasoned recruiting/HR professional capable of driving both strategy and execution of the TA function aligning with the wide multitude of global and regional stakeholders to drive transformation (e.g. capability growth structure channel strategy) that will deliver a best in class TA function.

The successful candidate will be highly consultative with a proven track record of building and executing TA outcomes which are aligned to the People Team and Business strategy.  They will be capable of charting an approach that delivers value across Visas people team priorities including skills enablement inclusion internal mobility talent capability growth and development. They will be adept at leveraging the talents of their team ensuring win-win outcomes that deliver great outcomes for Visa and the teams growth and development.
If you are the successful candidate you will have the opportunity to...

• Deliver top-notch talent aligned to Visas people team priorities of Internal Mobility Inclusion & Diversity by providing a remarkable candidate experience

• Lead coach grow and develop the NA TA team ensuring they are set up for success and enabled to deliver optimal outcomes for their respective businesses

• Foster a culture of partnership support transparency and the breakdown of any silos enabling shared learning best practice and problem sharing across entire TA team

• Drive agenda of hiring manager enablement ensuring managers are best equipped to deliver strong hiring outcomes through a clear understanding of each partys accountabilities including being an ambassador for Visa delivering robust assessment and exercising sound judgment

• Lead and own execution and delivery of Visas employment brand as per market and business unit needs ensuring Visas message is clearly accurately and powerfully leveraged as an employer of choice

• Develop plans to attract required skill sets that will ensure top talent is available to support Visas objectives within each respective business

• Partner with HRBPs to ensure alignment (knowledge assessment consideration on roles as required) on internal talent operating as a strong advocate of internal talent.

• Partner with Global Talent and Global Talent Acquisition teams in continuous evolvement of Visas assessment and evaluation process

• Partner with global compensation and benefits teams ensuring the offer process is managed effectively with appropriate compliance

• Play a global leadership role in leading and partaking in global Talent initiatives and projects to drive and deliver best in class TA outcomes

• Ensure compliance with audit regulatory and legal requirements across the TA function

• Administer and resolve employee matters effectively mitigating risk to the company

• Oversee talent attraction initiatives aligned with global strategy to meet the regions strategic goals.

• Support early career program hiring and management.

You will have the following characteristics...

• Transformational mindset with an ability to outline plan and ultimately execute an end-state vision for world-class Talent Acquisition.

• Intellectually curious with an external view of best practice and emerging Talent Acquisition trends.  Able to benchmark and understand Visas relative strengths and gaps against leading talent competitors.

• Data driven and with a continuous improvement mindset: Outcome orientated and able to act decisively and deliver.

• Operationally strong in owning the end-to-end TA process including managing directly the recruitment of critical roles.

• Conduit between the Global TA initiatives and regional implementation.

• Relationship building/influencing: Demonstrate effective and appropriate influencing skills with senior management/partners combining high-level human capital knowledge with deep organizational understanding. Build strong relationships with solid trust and mutual respect as the foundation. Leverage strong judgement skills to make decisions. Instinctively know when and how to introduce change in such a way that it is broadly accepted and institutionalized.

• Values and Leadership: Demonstrates alignment to Visas Values and has the capability to lead and motivate a team. Demonstrates commitment to growing and developing internal talent.

• Result Oriented: Resourceful with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status-quo continually striving for excellence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications
12 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD) or a minimum of 5 years of work experience with a PhD.

Preferred Qualifications
15 years recruiting experience including experience leading regional recruitment teams for similar multi-national corporate environments.
Combination of corporate and agency or boutique search firm experience is attractive
Relevant or related industry experience highly desired FINTECH Digital Technology and/or Financial Services.
Advanced ability to develop recruiting strategies for the sourcing evaluation and selection of talent including the use of advanced technologies (AI).
Good understanding of strategic HR including talent management talent assessment and organizational development is highly desired.
Must have excellent communication skills both verbal and written.
Excellent negotiation presentation and organizational skills.
Prior experience advising on workforce planning topics such as salary equity internal movement and staffing level planning.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 179300 to 296550 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time