Sales Supervisor Direct Retail

At Ayvens progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.

The Sales Supervisor has a crucial role in managing Sales Executives within his/her team in order to accomplish the set targets in attracting new customers and creating a new portfolio of customers. He/ She is responsible for providing additional value to the relationships of Ayvens suspects/prospects customers.

The focus is to develop and extend the relationship with new customers. The individual selected for the job will be concerned with Ayvens image consistency employee engagement customer satisfaction conversion ratio process efficiency and ongoing provision of accurate and timely vehicle CRM data and analysis to the assigned accounts. This position plays a critical role for Ayvens to achieve successful business development within the Direct Retail and private individual segment.

Responsibilities:

• People Management and leadership skills:

  • Guide develop and motivate the team to excel and achieve their best.

  • Articulate a clear vision and develop strategies to achieve.

  • Act as ambassador of companys culture and embed it to team members.

  • Foster a positive and inclusive work environment that encourages collaboration and mutual respect.

  • Lead the team by challenging the status quo embracing change and innovation and adopt a never stand still spirit ensuring the companys market leadership.

• Commercial Awareness:

  • Enabling the development and drive of commercial & sales strategic direction in conjunction with senior leadership and in alignment with commercial strategy

  • Sales Forecasting and planning: develop accurate forecasting capability tracking performance managing peaks and take preventive measures in case of deviation from targets.

  • Demonstrate the ability to swiftly respond to market changes and adjust the retail business model accordingly as retail is a fast-moving business.

  • Assure that CRM (Sales Cloud) data quality is at the highest level.

• Communication:

  • Communicate and negotiate effectively with senior management as well as with external partners/vendors to influence decisions. Establish relationships internally and externally.

  • Communicate ideas expectations and feedback clearly and effectively.

• Business acumen and Organization knowledge

  • Digital fluency: act as digital native and demonstrate ability to design digital customer journeys (onboarding retention & loyalty upselling) that will generate revenue profitability and will elevate loyalty and overall customer expericence.

  • Applies in-depth knowledge of own organization function as well as business and commercial expertise to drive financial performance and differentiate the company from the competition.

• Customer relationship management

  • Leverage best practices in terms of quality of services to all clients with a focus on commercial dynamics.

  • Manage customer relationship in C-level ensuring depth and breadth of relationship and customer satisfaction.

  • Evaluate and apprehend the next generation mobility needs of customers in collaboration with the marketing team.

  • Extensive knowledge in local stakeholders and landscape to facilitate local initiatives and strategies.

Qualifications & Skills:

• Academic background

• At least 5 years of experience in complex & high value sales function.

• Minimum 2 years in a commercial management role with people management responsibilities.

• Results-driven & enthusiastic

• Adaptable & resilient

• Motivating & energetic

• Tech-savvy & digital native

• Collaborative team player

• Effective communicator

• Visionary & forward-thinking

• Very good knowledge of English (fluent)

• IT literature such as MS-Office

• Knowledge of Salesforce is a nice-to-have asset

Why Ayvens

With over 3.4 million vehicles managed across more than 42 countries we provide full-service leasing flexible subscription services fleet management services and multi-mobility solutions to customers of all sizes including large corporates SMEs professionals and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our everything we do were guided by the principles of authenticity curiosity commitment and collaboration. We aim to foster an organisation thats diverse in people and ideas where everyone can thrive and be themselves no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates news and insights.

*ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.