Senior Operational Database Engineer

Business Unit: Technology Operations and Cyber Security Data Platform Unit
Salary Range: 40800..00 per annum DOE
Location: UK Hybrid Work from anywhere in the UK with flexibility to occasionally visit a Virgin Money Hub
Contract Type: Permanent Full Time

Our Team

The successful candidate will join the Data Platform Unit within Technology Operations and Cyber Security (TOCS) becoming a key member of the team who are responsible for supporting the banks database environments residing upon a mixture of on-prem hybrid and cloud infrastructure.

The expectation is that you will work closely with other staff from TOCS and beyond including 3rd parties to ensure the database is estate functions as required alongside collaborating with projects and other teams to ensure that change within the database environments is managed and controlled effectively and safely.

What youll be doing

• Support and problem solve on all Production databases as a priority alongside supporting the databases within the Pre-Production environment through proactive identification of risk swift resolution of live issues and proposal of appropriate fixes/improvements for future
• Upgrade decommission and deliver new databases alongside supporting changes required to existing databases on the estate including but not limited to deployments patching tuning / optimisation and disaster recovery testing.
• Think outside the box to improve our processes through process automation innovation and continuous improvement.
• Work with Lead Database Engineers Infrastructure Designers and Project Managers to ensure solutions meet the organisations strategic needs and service being kept safe is in mind at all times.
• Collaborate with internal and external parties escalating where necessary to Lead Database Engineers / Team Leads to ensure operational issues are resolved within agreed SLAs to ensure we provide excellent customer service.
• Improve our processes through process automation innovation and continuous improvement.

Our work is highly specialised high profile and fast paced so you will be expected to self-manage in a professional and proactive manner in conjunction with your Team Lead who will assign you tasks.

Following a period of training the expectation is that the successful candidate would join a 24/7 on-call rota. Due to the operational nature of the role there will be times when you may need to work out with your core hours therefore flexibility is key.

We need you to have

• A strong understanding and experience of database administration (across Oracle and SQL Server) in a Production setting.
• An ability to troubleshoot Production issues quickly in an analytical manner alongside making recommendations to resolve issues and/or deliver enhancements.
• Experience of undertaking database builds patching migrations and upgrades.
• Experience of High Availability and Disaster Recovery Methods including setup troubleshooting and support - Oracle RAC Oracle Restart ASM Oracle Data Guard flashback technologies and SQL Server Always On High Availability.
• Database performance tuning and optimisation skills.
• Experience of using Oracle Enterprise Manager.
• Oracle / Red Hat Linux Windows AIX and Solaris Operating System experience.
• An ability to take ownership for your own development including taking proactive steps to improve and maintain your skills knowledge and behaviours.
• To display collaborative behaviours and excellent verbal / written communication skills.
• ITIL Service Management awareness (Incident Change and Problem Management processes).
• The self-motivation and desire to keep knowledge current in regards to database technologies including but not limited to Oracle SQL Exadata and OCI.

Its a bonus if you have but not essential

• Experience of managing databases (including patching maintenance and support of the appliances themselves)within cloud or cloud @ customer environments (Oracle OCI Oracle Exadata Cloud @ Customer and/or Microsoft Azure) with an awareness of emerging industry trends such as PAAS DBAS IAAS.
• Experience of working with other database technologies aside from Oracle and SQL Server i.e. Cosmos PostgreSQL or similar.
• Competence in scripting languages such as Bash/PowerShell/Python.
• Experience of Dynatrace tooling.
• ServiceNow usage
• Knowledge of the full software development lifecycle: from business/systems analysis through requirements gathering and functional specification authoring to development testing and delivery.

The extras youll get:

• 25 days holiday per year increasing over time to 30. Plus an option to buy more giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our flexible benefits scheme
• Life assurance to provide peace of mind for you and your loved ones
• Up to 2 days of paid volunteering a year

If were lucky to receive a lot of interest we may close the advert early. Please ensure to submit your applications as soon as possible.

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of theNationwide grouptogether were the UKs first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer more rewarding and for the good of society. With us youll be part of an organisation uniquely positioned to make a difference to the lives of customers communities and broader society and embark on a collaborative customer obsessed and fun-filled career journey. Embrace the weekdays enjoy fantastic perks and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.

Be yourself at Virgin Money

At Virgin Money we celebrate everyone. We have fun think big and relentlessly include each other all in pursuit of our purpose: Banking but fairer more rewarding and for the good of society.Were committed to creating an inclusive culture where colleagues feel safe and inspired to contribute speak up and be heard.

As a Disability Confident Leader were committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application contact our Talent Acquisition team

Please note: If we receive a high volume of eligible applications we may need to prioritise candidates whose skills and experience most closely align with the role while still ensuring fair and equitable consideration for all applicants.