Customer Service Rep CollegeYearbook
Share
Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:Customer Service Rep
Location: Santiago - On Site
Salary:DOP$40000 Incentives up to 6k per performance
Schedule: 10:00 am - 7:00 pm DLS / 9:00 am - 6:00 pm
Training Date: January 28th 2026
GENERAL DESCRIPTION OR PURPOSE OF THE JOB:
The customer service representative is responsible for handling Sales/Consumer requests and processing these into our CRM systems. Orders are received by telephone fax and email. They are the customers front-line communication and help resolve complaints/returns. Provides help and assists in all the activities related to the department.
Responsibilities:
- Processing Consumer/Sales requests via email and call center
- Communicating with customers/sales reps-Product/program questions/Returns
- Training and Education- Product/Entry
- General Housekeeping/Filing
- Communication with factory/Art Dept./Order changes
Job Requirements:
Required:
- High School diploma
- Strong work ethicexcellent typing skills professional phone etiquette strong effective
- interpersonalcommunications listening skills and attention to detail both written and verbal.
- Listening skills and attention to detail in both written and verbal communication is key
- Advance English Level
- Dominican ID
- Live in Santiago
- Able to work on site.
Benefits:
- Weekly Payment
- Law medical insurance and AFP
- Complementary Medical Insurance
- Life Insurance
- 2 way free Transportation
- Internal Bank
- Credit in pharmacy and optic center
- Referral Program
- Growth Opportunities
- WFH after 3 months based on performance and customs permission.
Other Benefits:
- Weekly Payment
- 2 way free transportation
- Law Benefits
- Complementary Medical Insurance
- Pharmacy and Optic Center benefits
- Internal Cooperative
- Bonuses Facilities
- Referral Program
- Paid Vacations period
- Growth Opportunities
- WFH after 3 months based on performance and equipments availability.
About Jostens:
Celebrating 125 years of business Jostens has been a part of local communities working with K-12 schools colleges and universities teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products along with resources for educators yearbook curriculum and services to help motivate and inspire like Jostens Renaissance and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel allowing us to move fast and explore innovative ideas.
Celebrating 125 years of business Jostens has been a part of local communities working with K-12 schools colleges and universities teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products along with resources for educators yearbook curriculum and services to help motivate and inspire like Jostens Renaissance and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel allowing us to move fast and explore innovative ideas.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Explore Jostens personalized college and high school class rings, customizable yearbooks, championship rings, graduation products, and more to celebrate big moments this year.
