Public Area Attendant

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Scope of position:

Reporting to the Public Areas Housekeeping Supervisor the PA Attendant is responsible for ensuring we provide the highest level of cleanliness in all Guest public areas whilst providing exceptional service day and night.

Responsibilities:

Responsible for signing in and out master keys daily.
Maintain proper usage of cleaning supplies and equipment.
Update and mark all public areas assigned to the PA attendant on their daily check list.
Keep all supply closet and stores organized and clean.
Empty vacuum cleaner each time it is nearly full.
Reports any problems or questions to the PA Supervisor or HSK Manager.
Aid guest and colleagues in a courteous manner.
Use hands to lift carry or pull objects that may be heavy.
Understand simple instructions learn simple procedures and techniques.
Perform routine work or the same task daily.
To call In Room Dining for removal of trays/trolleys after meetings or events.
To report instantly to your PA Supervisor any Lost and Found items.
To report any equipment malfunctioning.
To report any suspicious persons to Housekeeping office or other parts of the building.
To report anything which may be a Health & Safety hazard.
Maintain excellent grooming and uniform standards.
Read understand and follow all department policies.
Report all valuables and if the safe is open to the Floor Supervisor and follow the Valuables and safe SOP.
Be prepared to carry out any other duties that may occur from time to time.
Attend all proposed trainings.
Attending pre-shift briefing on each shift.
Report any offices or areas that you could not access to clean.
Ensure effective hand over with the following shift before leaving.

Qualifications :

Qualifications:

Fluency in English (verbal & written) essential.
High school qualification preferred.
Minimum 2 years experience in a supervisory capacity in a hotel housekeeping environment.
Proven training skills.
Strong organizational supervisory and communication skills.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and Guest. Experience in Hotel Property Management System Opera Cloud desirable.
Ability to handle multiple tasks simultaneously.
Ability to prioritize responsibilities.
Ability to resolve situations involving guest challenges.
Excellent knowledge of Materials Control Microsoft Word Excel Power point and Internet usage.

Additional Information :

EMPLOYMENT EQUITY

We as a company are committed to diversity and inclusivity. Our Employment Equity Plan and Targets will be considered during the recruitment process. We welcome applications from individuals with disabilities and diverse backgrounds.

Remote Work :

Employment Type :

Full-time

Scope of position:Reporting to the Public Areas Housekeeping Supervisor the PA Attendant is responsible for ensuring we provide the highest level of cleanliness in all Guest public areas whilst providing exceptional service day and night.Responsibilities:Responsible for signing in and out master key...

Scope of position:

Responsibilities:

Responsible for signing in and out master keys daily.
Maintain proper usage of cleaning supplies and equipment.
Update and mark all public areas assigned to the PA attendant on their daily check list.
Keep all supply closet and stores organized and clean.
Empty vacuum cleaner each time it is nearly full.
Reports any problems or questions to the PA Supervisor or HSK Manager.
Aid guest and colleagues in a courteous manner.
Use hands to lift carry or pull objects that may be heavy.
Understand simple instructions learn simple procedures and techniques.
Perform routine work or the same task daily.
To call In Room Dining for removal of trays/trolleys after meetings or events.
To report instantly to your PA Supervisor any Lost and Found items.
To report any equipment malfunctioning.
To report any suspicious persons to Housekeeping office or other parts of the building.
To report anything which may be a Health & Safety hazard.
Maintain excellent grooming and uniform standards.
Read understand and follow all department policies.
Report all valuables and if the safe is open to the Floor Supervisor and follow the Valuables and safe SOP.
Be prepared to carry out any other duties that may occur from time to time.
Attend all proposed trainings.
Attending pre-shift briefing on each shift.
Report any offices or areas that you could not access to clean.
Ensure effective hand over with the following shift before leaving.

Qualifications :

Qualifications:

Fluency in English (verbal & written) essential.
High school qualification preferred.
Minimum 2 years experience in a supervisory capacity in a hotel housekeeping environment.
Proven training skills.
Strong organizational supervisory and communication skills.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and Guest. Experience in Hotel Property Management System Opera Cloud desirable.
Ability to handle multiple tasks simultaneously.
Ability to prioritize responsibilities.
Ability to resolve situations involving guest challenges.
Excellent knowledge of Materials Control Microsoft Word Excel Power point and Internet usage.

Additional Information :

EMPLOYMENT EQUITY

Remote Work :

Employment Type :

Full-time

Key Skills

Customer Service
Hospital Experience
Hotel Experience
Taleo
Hospitality Experience
Basic Math
Laundry
Cleaning Experience
Computer Literacy
Guest Services
Cash Handling
Commercial Cleaning

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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