Head of IT

Your Mission

Youll own our shift from local server-centric setups to a cloud-first reality - and make it visible in colleagues day-to-day work across our sites. Aligned with the Director of IT you drive end-to-end delivery: turn complex migrations into smooth cutovers keep operations dependable and uphold pragmatic auditable platform standards. As a trusted sparring partner and hands-on lead (no line management) you mentor teammates steer partners to outcomes and practice thoughtful extreme ownership so the right improvements ship stick and scale.

Your Responsibilities

Projects: M&A Local-to-Cloud & Tenant Alignment

• Scope & deliver migrations (identities devices data/permissions mail/collab) incl. waves cutover rollback hypercare.
• Execute local-to-cloud moves and quiet tenant alignment (incl. Microsoft) with clear acceptance & risk logs.
• Provide decision-ready updates; hand over cleanly to run-ops with reusable playbooks.

IT Operations

• Own ITSM (incident/request/change) catalogue/KB KPI dashboard; turn signals into improvements.
• Run endpoint lifecycle (zero-touch baselines encryption/patch inventory/returns).
• Ensure Day-1-ready JML tidy collaboration spaces light guardrails vs. shadow IT.

SysAdmin / Sys-Ops

• Operate IDP/SSO (roles access reviews least-privilege automated provisioning).
• Maintain baselines monitoring/alerts stable integrations (HR IDP/ITSM/DMS).
• Embed security hygiene (EDR patch/backup rhythms restore tests) and GDPR/NIS2 evidence.

Leadership & Enablement (hands-on measured)

• Set near-term priorities; coach IT-Ops/Sys-Ops; steer partners to outcomes.
• Raise the bar on documentation runbooks service quality incident/post-mortems.
• Partner with the Director of IT on data-driven sequencing (stabilise standardise scale).

Preferred Background

Must-have

• Senior experience spanning migrations (local-to-cloud & tenant alignment) IT Ops and Sys-Ops in hybrid/multi-site environments.
• Proven lift on SLA/MTTR/CSAT endpoint compliance and clean cutovers; strong change/risk control and documentation habits.
• Practical leadership of small internal teams and external partners (prioritisation coaching clear acceptance criteria).
• Solid grasp of permission models retention/classification access reviews backup/restore evidence and privacy obligations.
• Ability to distil complexity into decision-ready options and to drive adoption with non-IT stakeholders.
• German fluent; English professional.

Nice-to-have

• Document management governance (permissions retention audit trails) and self-service enablement.
• Light automation/scripting for provisioning/reporting; capacity/cost visibility and simple ROI framing.
• Participation in restore/DR exercises; familiarity with branch/field operations and vendor consolidation.Why join us

At hallo theo youll see your work matter quickly: youll turn complex migrations into smooth cutovers lift operational reliability and keep platforms tidy and auditable across offices and on-site teams. Youll coach a capable team partner closely with leadership and simplify how we work. We value clarity craftsmanship and results - and we expect thoughtful extreme ownership that balances autonomy with crisp alignment so the right things ship and stick.