Strategy & Commercial Director, Business Banking

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what its like working at Monzo

London 00 Benefits Hear from the team

About Business Banking at Monzo

Since its launch four years ago Monzo Business Banking has been dedicated to delivering the very best of Monzo to small businesses making their lives easier with everyday business banking essentials time-saving tools and our signature money management features. Today its an award-winning service empowering over 600000 businesses across the October we opened our doors to bigger small businesses ushering in the next phase of our mission to make money work for businesses

The role

Were looking for a strategic commercially-minded leader to help shape the future of Business Banking at Monzo. As part of the leadership team youll define our long-term commercial vision and drive high-impact outcomes across our products and go-to-market strategies. Youll play a critical role in building and scaling products that bring the magic of Monzo to more businesses than ever before.

This is a high-ownership high-impact role ideal for someone who thrives on solving complex problems is fuelled by strategic thinking and is comfortable operating in a fast-moving often ambiguous environment.

Youll play a key role by

• Owning The Commercial Picture: Youll be the driving force behind our Business Banking planning and performance from initial forecasting to supporting critical strategic decisions. Youll craft a clear commercial strategy across channels products and markets for Business Banking.
• Navigating Our Strategic Course: Youll constantly monitor the effectiveness of our initiatives and our financial performance using data to adapt our strategies and ensure were always on the right track.
• Defining Our Business Banking Strategic & Commercial Future: Partnering closely with your counterparts in Business Banking and across Monzo youll lead the charge on shaping our long-term Business Banking product strategy with your commercial input including:
  • Developing compelling business cases for product expansion and distribution initiatives.
  • Crafting pricing strategies and business models for our products.
  • Making key build/partner decisions for vital product lines and features.
  • Presenting and gaining alignment on our strategy at senior forums (including ExCo and the Board).
  • Supporting sales and partnerships led initiatives to accelerate growth.
• Taking ideas from zero to one: Youll own the initial phases of new product and commercial initiatives.

Wed love to hear from you if

• Extensive Commercial Leadership Experience: You have a strong track record of defining & successfully delivering commercial success for a business line and evaluating new business ideas. You have significant experience in a high-growth startup/scale-up with P&L accountability owning commercial and strategic decisions (e.g. leading a product line and growing it).
• Strategic Acumen: You have a deeply strategic mind capable of seeing the bigger picture thinking in systems and anticipating future trends.
• Exceptional Problem-Solving Skills: Your superpower is solving complex problems with analytical rigor commercial viability and execution certainty.
• Adaptability & Ownership: Youre a self-starter who thrives in ambiguity adept at navigating complex rapidly evolving environments and driven by impact and ownership.
• Collaboration & Influencing Without Authority: You have an exceptional ability to connect the dots across different parts of the business foster collaboration and drive decisions without authority.
• Industry Expertise: You have experience building & growing business products or building financial and software products in a high growth company
• You are humble but excited by what were doing at Monzo

Whats in it for you

00 share options.

Well help you relocate to the UK

We can sponsor your visa.

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

The application journey has 4 key steps

• Recruiter Call
• Initial Call
• Two Behavioural Interviews:
• Commercial interview
• Behavioural interview
• Final interview

This process should take around 4-6 weeks - your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage