Field Service Engineer

ESSENTIAL FUNCTIONS

• Work with minimal supervision from theServiceManager and/or other technicians to install equipment and conversions perform these functions independently with minimal supervision.
  • Place equipment onthe plantproduction floor.
  • Mechanical and electricalreassembling ofequipment.
  • Installationof new or redesigned machine components.
  • Testing allcomponentparts of themachine andrunning oftest production runs.
  • Monitoring plant production to maximize lineefficiencies.
  • Training plant personnel on how tooperateand maintain equipment.
  • Completeservicereports and exit interviews with the customer.
  • Follow upwith customers and internal contacts as needed.
• Work with minimal supervision from the Service Manager and/or otherFieldServiceEngineers to serviceDelkorequipment perform these functions independently with minimal supervision.
  • Provide service/PM/Audits/Optimization support to customers with Delkor includes any documentation provided tothe customer.
  • Provide customerswithmachine or operational related issues; make recommendations as needed.
  • Observing the machine inoperationmaking recommendations for changes and/or upgrades.
  • Training plant personnel on how tooperateand maintain equipment.
  • Completeservicereports and exit interviews with the customer.
  • Follow upwith customers and internal contacts as needed.
• Work with minimal supervision from the Machine Checkout Team Leader and/or experiencedServiceEngineersto perform checkout of Delkor lead and perform checkouts independently with little oversight.
  • Power up andset upequipment.
  • Download edit and troubleshoot programs to PLCs and HMIs
  • Setup and test running of all products for the customer which includes FATs.
  • Troubleshooting during the checkout of the equipment to ensurefinalproduct forcustomermeets design and performance expectations.
  • Work with the Checkout Team Lead and Production manager toverifythe machine shipment is complete with all components and manuals.
  • Document checkout and re-work time accordingly.
• Work with the Production Manager and Assembly Team Leads and/or experienced machine builders to assist with the assembly of assemble equipment independently or in a group at this level.
  • Perform Mechanical and Electrical sub and final assembly.
  • Document assembly and re-work time accordingly.
  • Work withentireassembly floor team to ensure that the assembly floor arearemainswell organized and free of clutter.
• Report any machine or plant safety and or quality concerns to the production manager or VP of operations.
• Assistinidentifyingequipment or labor cost reduction and improvement ideas.
• Work with customers over the telephone to resolve issues whenrequired
• Perform all other tasks or duties as assigned.

Education and Experience

• Two-year Automated Systems and Robotics or relateddegree.
• Two or more years of experience as aFieldServiceEngineerIor 3 years of prior experience doing field related work.
• Understanding ofthe fundamentals of assembly and check-out of packaging or related types of technician should be able to handle standard types of Delkor product line equipment.
• Experience in usingvarious typesof pneumatic and electrical tools including air tools grinders bandsaw sanders lifting and movingdevices sawsdrillsand assortments of hand tools.

Technical Skills and Abilities

• Clear understanding and knowledge of electricity. Understands Ohms law and basic principles of electric circuits. Ability to troubleshoot and solve wiring or electrical components; this includes the use of a meter.
• Understanding of the fundamentals of programmingRSLogix500 and 5000 based controllers PanelViewPlusHMIs and has a broad understanding of PLC and HMI componentry.
• Ability to read understand and analyze machine drawings and 3D models.
• Ability to troubleshoot and problem solve mechanical electrical and minor programming machinery related issues.
• Ability to use standard computer programs for workprocessingincluding Microsoft Office Products.
• Able toproblem solveand take directionregardingroutine activities and problem resolution.

Interpersonal Communication

• Communicates clearly and effectively (verbally and non-verbally) to individuals and groups internally and externally to exchange ideas and convey detailed information accurately.
• Works well with a variety of people and personalities and with otherDelkordepartments.
• Works collaboratively as a team member to suggest ideas and resolve issues in a positive manner.

Work Ethic

• Self-motivated and able to work independently and accurately with minimal supervision.
• Understands the need to workproductivelymakinggood useof time.
• Able to independentlyproblem solveissues.
• Well organized with excellent attention to detail.
• Able tomaintaina positiveworkplaceenvironment under challenging situations.

Physical Requirements

• Stand or walk for a goodportionof the workday.
• Able to judge distances and space relationships to successfully complete detailed activities to fine tolerances including reading written plans schematics layouts and other documents.
• Communicate effectively to give and receive detailed information through verbal and/or non-verbal communication in person or using the telephone; exchange ideas and convey detailed information accurately to customers co-workers supervisorsvendorsand others inside and outside the company.
• Regularly lift 40 pounds; occasionallylift upto 75 pounds with assistance.
• Apply physical mobility (reaching bending climbing crawling kneeling arm and leg extension lift carry push and pull) to perform all assembly production activities including moving parts toolsequipmentand materials in and out of vehicles.

Work Environment

• Approximatelyseventypercent (70%) of the job duties are performed at remote locations at customer facilities in a production environment where exposure to tools dirt dust chemicals varying temperatures construction noises and odors from production processes is a regular occurrence. Travel may occuronshort notice.
• Approximatelytwentypercent (20%) of the job duties are performed at Delkor on the assembly floor in a production environment where exposure to tools dirt dust chemicals varying temperatures construction noises and odors from production processes is a regular occurrence.
• Approximately ten percent (10%) of the work is performed in an office setting carrying outdetailwork sitting at a desk and working on the computer or working at an office table.

Tools and Equipment

• Use general office equipment such ascomputersprinterstelephonescopiers e-mail and other such equipment.
• Valid drivers license and passport without any travel restrictions for domestic or international travel.

Pay Range

• The hourly salary range for this position is $35.00 - $45.00 per hour. At Delkor we are committed to ensuring that each employees compensation reflects their experience performance and skills relevant to their current role. This salary range accounts for various factors considered in the hiring process including but not limited to education skills work experience and certifications. As a result the final salary offer for the selected candidate(s) may fall anywhere within this range.
• In addition to base salary Delkor provides a comprehensive Total Rewards package designed to support your overall well-being. Our benefits include health dental and vision coverage a 401(k)-retirement plan paid time off life and disability insurance and a variety of additional voluntary benefits.

EEO Policy Statement

• Delkor is an Equal Opportunity Employer.