Senior Property & Support Officer

Birmingham - UK

Monthly Salary: £ 35412 - 44075

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Senior Property & Support Officer

Permanent

Grade C

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Are you looking for a challenging role where you can make a difference

Are you ready to make a meaningful impact within the social housing space during one of the most critical periods of Birminghams future Already Europes youngest major city and one of the most diverse in the UK we want nothing less than to be the best.

Birmingham City Council is the largest local authority social landlord in Europe with a stock profile of just under 60000 properties. The Housing Solutions Service is the front door for citizens at risk of homelessness and those in housing crisis. Presently there are many external factors affecting homelessness and rough sleeping in our city from legislative change to the rise in the cost of living fuel poverty and the national housing crisis. These challenges mean that we have over 5000 families living in temporary accommodation. Our overarching strategic priority is moving people on to secure accommodation and delivering a high-quality safe and outcomes-focused temporary accommodation service.

We are seeking a candidate to join the Temporary Accommodation Private Sector Leasing Team. Are you passionate about making a difference in housing We are looking for a Senior Property and Support Officer to become a part of our Private Sector Leasing Team. This team plays a crucial role in providing quality temporary accommodation through partnerships with property management agencies.

The ideal candidate will provide customers with a seamless customer-centric experience while managing relationships to foster a culture of trust and openness.

Key responsibilities include:

Lead on managing a portfolio of leased properties ensuring compliance safety and high standards

Supports and guides property officers helping the team deliver excellent customer service to landlords and customers.

Work collaboratively with landlords and internal teams to maintain properties and resolve issues.

Contribute to continuous improvement across PSL

Promoting diversity equality and inclusion in all areas.

We are especially interested in receiving applications from individuals who have experience or familiarity with the Housing Health and Safety Rating System (HHSRS).

We are seeking a candidate with strong property management experience excellent communication skills and a proactive approach to problem-solving along with an understanding of contract and relationship management.

This is an office-based role based at Magnolia House in Birmingham B12.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities skills and experience and include your motivation for applying to the post. Note the Supporting Statement should be no more than 1500 words.

Unfortunately we cannot consider any applications without a CV and Supporting Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact: quoting ref 3483

A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed.

Job Description and Person Specification Senior Property & Support Officer JDPS v0.2 (1).pdf

We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

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Required Experience:

Senior IC

DescriptionSenior Property & Support OfficerPermanentGrade CConsultation grade - subject to formal evaluation under the Pay Equity ReviewWorking 36.5 hours per weekAre you looking for a challenging role where you can make a differenceAre you ready to make a meaningful impact within the social housin...