Hospitality Specialist
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Job Location:
Milwaukee, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Concierge - Hospitality Support
Position: Concierge / Hospitality Specialist
Location: Milwaukee WI 53203
Type: Contractor - Onsite (Temp to Engage)
Schedule: Monday-Friday 8:00 AM-5:00 PM
Pay Rate: $20.00 per hour
Position Summary
The Concierge/Hospitality Specialist provides exceptional customer service and front-of-house support for guests clients and employees in a corporate headquarters environment. This role serves as a professional point of contact for visitors manages meeting room logistics coordinates hospitality services and assists with administrative and facility tasks. A polished service-oriented demeanor and strong communication skills are essential.
Key Responsibilities
Guest & Client Services
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Greet and check in visitors validate against guest lists issue badges and provide parking validation.
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Act as a concierge for staff and guests by offering facility tours and recommendations for hotels restaurants and local points of interest.
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Support executive-level client-facing staff with professional customer service.
Meeting & Event Coordination
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Schedule and manage conference rooms; ensure rooms have required supplies and set-up.
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Coordinate catering with internal teams and vendors.
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Assist with audio-visual equipment for meetings.
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Prepare for key client visits including signage and workspace preparation.
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Assist with company events group functions department meetings and special projects.
Administrative & Facility Support
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Maintain and update company phone lists and speed dials.
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Provide backup clerical support to Executive Assistants.
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Perform reception duties mail distribution copying shipping/receiving and general office support.
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Support daily facility management tasks.
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Create proposals in customer systems and assist within a print production environment.
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Coordinate vendor procurement for special projects.
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Represent Ricoh and the customers culture with professionalism.
Physical Requirements
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Must be able to lift up to 50 lbs as needed.
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Occasional standing to engage employees and guests throughout the day.
Requirements
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High school diploma or equivalent required.
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1-3 years of experience in hospitality concierge customer service or a related field.
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Experience in a corporate headquarters environment preferred.
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Strong customer service communication and interpersonal skills.
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Excellent organizational and coordination skills.
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Proficient with Microsoft Office Suite and general PC skills.
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Good problem-solving ability and ability to work with minimal supervision.
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Ability to operate audio-visual equipment.
Skills
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Concierge & Hospitality Services
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Customer Service
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Administrative Support
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Conference Room Coordination
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Vendor & Catering Coordination
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Communication & Interpersonal Skills
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Microsoft Office Suite
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Problem-Solving
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Audio/Visual Equipment Operation
Required Skills:
hospitalityconciergecustomer service
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
