Director, Account Management

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Director Account Manager do at Fiserv

As a successful Director Account Manager you will be the point of contact for one of Fiservs leading clients. You will act as an extension of our clients business representing Fiserv. You will be accountable for a client segments strategic and operational outcomes.

What you will do:

• Provide consultation cross-functional leadership and management for the overall day to day client relationship

• Develop a trusted partner relationship with client segment stakeholders and executive sponsors

• Lead and develop the client relationship by providing consultation and leadership to drive strategic and operational outcomes

• Develop and implement effective strategies and processes to manage the strategic client segment

What you will need to have:

• 7 years experience building productive and profitable working relationships with clients

• 7 years experience with ensuring the timely and successful delivery of our solutions according to client needs and objectives

• Ability to identify new revenue streams including product and professional services

What would be great to have:

• Bachelors degree in business marketing technology or a related field or an equivalent combination of education work and/or military experience

• Experience with verifying accurate and up to date documentation of the client architecture and processing environment product matrix and custom processes

• Experience facilitating the client communication and delivery process as it relates to association releases regulatory changes product/platform upgrades fee revisions and system enhancements

• Ability to lead critical initiatives including but not limited to external projects incident response process improvement employee training and developing/maintaining standard operating procedures

#LI-PN1

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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