Trading Support Officer(Voice)

Ernakulam - India

Monthly Salary: INR 20000 - 25000

Experience Required: 1-3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Trading Support Officer(Voice)

Location: Padivattom Edappally Ernakulam

Salary: per month

Qualification: Graduation (Mandatory)

Experience: Minimum 2 years of stock market trading experience

Communication: Excellent English communication is required

Requirements

Key Responsibilities

Handle customer queries related to trading platforms order placement margin requirements and basic market operations
Provide prompt accurate support via calls and chats
Address doubts regarding executed trades order status and platform navigation
Maintain detailed records of customer interactions follow-ups and resolutions
Coordinate with internal teams when required for escalations
Ensure high levels of customer satisfaction through clear communication and timely responses

Requirements

Excellent English communication skills (verbal and written)
Prior experience in self-trading (mandatory)
Exposure to live markets intraday/positional trading
In-depth knowledge of the stock market & trading platforms
Strong understanding of:

Equity trading

Commodity trading

Derivatives (F&O)

Proficiency in handling demat accounts trading platforms and back-office systems
Familiarity with third-party financial products such as mutual funds SIPs insurance etc.

Required Skills:

Bachelors degree

Required Education:

Any Graduation

Trading Support Officer(Voice)Location: Padivattom Edappally ErnakulamSalary: per monthQualification: Graduation (Mandatory)Experience: Minimum 2 years of stock market trading experienceCommunication: Excellent English communication is requiredRequirementsKey ResponsibilitiesHandle customer queries...