3 Month Contract With A Local Authority

• Ensure estates are maintained to the highest standards of cleanliness safety security and appearance.
  

• Lead and manage a team of caretakers providing full line-management support.
  

• Monitor and manage estate services including waste and recycling grounds/greenspace maintenance communal repairs and estate lighting.
  

• Build effective working relationships with internal teams and external partners including tenancy services repairs refuse police and community safety.
  

Key Responsibilities

• Manage a dispersed team of caretakers mobile relief staff and agency workers to deliver a high-quality responsive service.
  

• Complete full line-management duties including staff induction training supervision performance management sickness and conduct management wellbeing assessments and workload monitoring.
  

• Ensure staffing levels remain adequate at all times and maintain accurate staff records.
  

• Provide caretaker supervision on a rotational weekend basis (one weekend in eight) and arrange cover when required.
  

• Conduct regular inspections of communal areas and estate-based services including:
  

  • Cleaning standards
    

  • Estate lighting
    

  • Horticulture
    

  • Communal repairs
    

  • Waste and recycling
    

  • Play areas sports pitches and garages
    

• Follow up on actions and track to completion.
  

• Review inspection findings resident feedback and complaints to identify service improvements.
  

• Ensure all health and safety tasksincluding fire safety inspections and Fire Risk Assessment actionsare completed within required timescales.
  

• Maintain accurate records on management systems.
  

• Inspect caretaker stores and welfare facilities to ensure compliance with H&S regulations.
  

• Ensure staff have sufficient materials equipment and PPE.
  

• Work with Corporate and Neighbourhood H&S colleagues to address concerns.
  

• Respond to correspondence from residents councillors MPs and external agencies with clear accurate and well-written responses within required timeframes.
  

• Attend residents meetings Tenant & Resident Association (TRA) meetings and occasional evening events.
  

• Carry out joint estate inspections with residents councillors and managers.
  

• Support Tenant Management Organisations (TMOs) and Co-operatives ensuring compliance with Management Agreements.
  

• Assist residents emergency services utility companies and other teams during emergencies.
  

• Take prompt actions to minimise inconvenience and protect Council property.
  

• Work collaboratively with other Estate Services Coordinators covering absences and supporting the wider service.
  

• Partner with internal departments (Repairs Refuse Community Safety Tenancy Management) and external agencies (police contractors) to address complex issues such as antisocial behaviour.
  

• Share ideas and contribute to new policies procedures and guidelines.
  

• Develop strong local knowledge of estates and neighbourhoods.
  

• Produce estate development recommendations and identify opportunities for improvements and funding.
  

• Use approved IT systems for recording inspections estate tasks and fire safety compliance.
  

• Adhere to GDPR H&S legislation the Employee Code of Conduct and all council policies.
  

• Maintain awareness of safeguarding requirements and report concerns appropriately.
  

• Undertake additional duties consistent with the grade and responsibilities of the role.
  

Requirements

• Strong experience managing and leading staff including performance conduct training and ensuring service targets are met.
  

• Good knowledge of Health & Safety relevant to estate and caretaking services with willingness to complete required training (NEBOSH/IOSH).
  

• Solid understanding of estate services including cleaning waste/recycling grounds maintenance and repairs with the ability to inspect and take corrective action.
  

• Excellent communication skills both written and verbal able to write clear reports/letters and maintain positive relationships with residents councillors and colleagues.
  

• Ability to work independently use initiative think creatively and remain solution-focused.
  

• Physically able to carry out inspections (stairs long distances all weather).
  

• Flexible to work evenings and weekends on a rota and undertake occasional out-of-hours duties.
  

• Commitment to equality diversity and inclusion and ability to work respectfully with diverse communities.