ServiceNow Architect
Share
Job Location:
California, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
We are seeking an experienced ServiceNow Architect - 100% Remote to lead client workshops translate business needs into scalable technical solutions and guide global delivery teamsincluding an India-based development team. This role requires strong cross-functional expertise across Legal Service Delivery Contract Lifecycle Management (CLM) Procurement HRSD CSM/CRM and AI/GenAI.
Key Responsibilities
Client Engagement & Requirements
Lead discovery workshops stakeholder interviews and process deep-dives.
Document business requirements process flows technical specs and user stories.
Translate functional needs into clear actionable ServiceNow technical requirements.
Solution Architecture
Design scalable secure and enterprise-grade solutions across LSD CLM Procurement HRSD CSM and AI/GenAI.
Develop workflow logic data models integration patterns and system architecture.
Ensure alignment with ServiceNow best practices and performance guardrails.
Project Leadership & Delivery
Lead multiple concurrent ServiceNow implementations end-to-end.
Partner with offshore/India-based teams to communicate requirements and provide technical governance.
Oversee sprint planning backlog refinement estimates and delivery timelines.
Governance & Quality Assurance
Establish architectural standards and reusable solution patterns.
Conduct design reviews code reviews and solution validation.
Drive risk mitigation and troubleshoot complex platform issues.
Stakeholder Management
Act as a trusted technical advisor to business and IT leaders.
Present roadmaps designs and technical recommendations confidently.
Collaborate effectively with C-level leaders process owners and global teams.
Qualifications
Required
ServiceNow Certified System Administrator (CSA).
One or more advanced certifications: CAD CIS-HRSD CIS-CSM CIS-Procurement CIS-Contract Management CIS-Legal Service Delivery (preferred).
5 years designing and implementing enterprise-level ServiceNow solutions.
Strong hands-on experience with workflows integrations (REST/SOAP/OAuth) ACL/security and data models.
Proven experience leading workshops and offshore/global delivery teams.
Nice to Have
Experience with ServiceNow AI/GenAI Predictive Intelligence or NLU.
Domain knowledge: Procurement Ops Legal Ops HR Ops or Customer Ops.
Familiarity with CSDM and CMDB for HR Legal and CSM.
Please respond with your updated resume and contact information to
Best Regards
DAWAR CONSULTING INC.
Required Skills:
ServiceNow HRSD LSD
Required Education:
Bachelor degree
Company Industry
IT Services and IT Consulting
Key Skills
- APIs
- Pegasystems
- Spring
- SOAP
- .NET
- Hybris
- Solution Architecture
- Service-Oriented Architecture
- Adobe Experience Manager
- J2EE
- Java
- Oracle
