Manager, Advisor Practice Management & Growth
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
In this role you will oversee and coordinate business process initiatives aimed at identifying documenting analyzing and improving complex processes to enhance quality service and operational efficiency delivering significant business and financial benefits. These initiatives may include implementing new technologies programs or processes. You may also lead or supervise a team of Business Process Improvement Specialists while managing multiple medium- to large-scale projects.
A key responsibility is ensuring a seamless advisor workflow across the enterprise (Bank Insurance Wealth)practice-first and platform-agnosticby setting component standards and priorities that enable growth strategies to run quickly reliably and measurably.
This position reports to the AVP Growth & Business Enablement and partners closely with Delivery/Platform Strategic Growth Risk/Legal Finance/Data Brand/Field and Wealth & Insurance technology/product teams.
Position Responsibilities:
Own build and maintain a backlog enabling priority growth plays; sequence work for a unified advisor journey.
Build practice roadmap and requirements into in-flow UX patterns and event models; ensure routing/status/offer consistency with Bank & other BUs.
Work with cross functional teams (delivery tech sales product) to inform and influence releases.
Prepare executive decision briefs to drive prioritization
What you will own
Enterprise practice map (external advisor workflow) and internal capability alignment (pricing comp eligibility Advisor Portal/CRM).
Component standards & acceptance criteria for Worklist Task Case Offer Docs Notifications incl. instrumentation and performance budgets.
Intake & prioritization for platform requests.
Required Qualifications:
7 years Advisor Practice Management
Preferred Qualifications:
Platform/CRM product leadership
Align Delivery Risk/Legal and Finance/Data around advisor practice-first outcomes
Experience in Financial Industry preferably with HNW segments (Wealth Insurance Private Banking)
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$86250.00 CAD - $155250.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
