Job Description & Summary
Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients. We continuously enhance our operations by applying best practices streamlining processes and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our domestic and international clients as we delve into diverse complex projects and collaborate closely with expert consulting teams to provide comprehensive finance services including accounting and reporting tax as well as financial planning & analysis across various sectors in the region.
Now we are looking for people with prior experience working with healthcare professionals (HCPs) or healthcare organizations (HCOs) who want to transition into a back-office role. This position focuses on managing contracts and supporting administrative processes for healthcare professionals and stakeholders - without client visits or sales responsibilities.
We are looking for:
Engagement Ambassador with Czech
Provide support for HCP/HCO onboarding activity requests contracting travel invoicing and payments
Facilitate offline contract execution between HCP/HCO and internal signatories
Review contracts redline requests and escalate to Legal when needed
Follow up with business owners or HCP/HCO on outstanding contracts
Manage contract amendments by coordinating with stakeholders
Handle complex scenarios related to activities contracts travel or payments
Facilitate HCP travel requests and communicate arrangements
Support post-engagement tasks including invoice reconciliation and expense recordation.
3 years of experience in healthcare provider engagements
Proficiency in English allowing for fluent communication both verbal and written
Proficiency in Czech allowing for fluent communication both verbal and written
Knowledge of HCP engagement compliance and regulatory requirements including authorizations
Ability to analyze and resolve HCP/HCO engagement issues using research and process steps
Excellent professional communication skills and strong customer service skills with ability to deliver high-quality support
Experience with contract templates and handling redline requests
Proficiency in Excel HCP engagement software and CRM systems
Ability to work independently and collaboratively as well as to thrive in a dynamic fast-paced environment.
Work flexibility hybrid working model (2 days on-site 3 days remote) flexible start of the day workation sabbatical leave
Development and upskilling our full support during onboarding process mentoring from experienced colleagues training sessions workshops certification co/financed by PwC and conversations with native speaker
Wide medical and well-being program a medical care package (incl. freedom of treatment physiotherapy discounts on dental care) coaching mindfulness sessions psychological support education through dedicated webinars and workshops financial and legal advice
Possibility to create your individual benefits package (a.o. lunch pass insurance packages concierge veterinary package for a pet massages) and access to a cafeteria vouchers discounts on IT equipment and car purchase
3 paid hours for volunteering per month
Additional paid Birthday Day off
And when you start enjoying PwC as much as we do you may recommend your friend to work with us.
Submit your resume
Have a short phone conversation with our Recruiter
Lets get to know each other better during two rounds of interviews.
Should you have any questions please do not hesitate to reach out to us: .
Please note that this email is not designated for application submissions.
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