Analyst, FDA Account Management (Job Rotation Opportunity)

Job Description:

Lateral Move Job Rotation Opportunity

Duration: February 1st 2026 December 1st 2026

Analyst FDA Account Management

Fidelity Digital Assetsis an exciting new business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects.

The Account Opening and Maintenance team accurately sets up and maintains accounts in several systems for all Fidelity Digital Assetss product offerings. To be effective you will work closely with the Client Service team Custody Operations Execution Services Implementation Managers and the technology team to ensure client requirements are met. With your knowledge and commitment you will become a collaborative and resourceful member of the Fidelity Digital Assetsteam sharing best practices and driving successful results.

The Expertise and Skills You Bring

• Strong attention to detail & analytical skills.
• Willingness to learn and understand procedures and controls.
• Willingness to learn how to support testing in UAT & Production environments.
• Relationship building skills across team business units and global peers.
• Strong process management & decision-making skills.
• Your excellent interpersonal verbal and written communication skills.
• Your ability to work well on global teams and in fast-paced cross-collaborative environments.
• Your ability to think ahead anticipate questions plan for contingencies and find alternative solutions.
• Your success in navigating and thriving in a dynamic growing new business.
• Be analytical and possess good problem-solving skills while maintaining good attention to detail.
• Be motivated and show desire to learn about the business and new technologies.
• Participating in various projects and operational improvement initiatives focused on improving the existing workflow quality efficiency and policy & procedures.
• Delivering superior results quickly and efficiently utilizing effective time management skills.
• Driving innovation through curiosity and comprehensive understanding of business processes and challenges.

The Team

The Account Opening and Maintenance team processes new account applications and maintenance forms for Fidelity Digital provide a valuable service to our customers by helping to maintain the firms reputation for quality and by driving high satisfaction and efficiency for both the client and Fidelity Digital Assets. We prioritize and handle critical issues/exceptions that are received from Client Service Managers or Implementation Managers and participate in a monthly process to generate and distribute Account statement and Invoices driving high satisfaction and efficiency for both the client and Fidelity Digital Assets.

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