This role functions as the lead responsible for driving the commercial success and market health of Zooxs service in key launch cities. Operating with an entrepreneurial metrics-driven mindset this leader owns the growth and profitability of the operating cities ensuring market potential is fully maximized for sustained financial performance. This is achieved through rigorous P&L accountability data-informed Go-to-Market execution high-value partnership monetization and serving as the executive Voice of the Market to influence Product Engineering and Service Operations teams. The role requires mastery of balancing market demands with operational constraints and successfully navigating complex regulatory hurdles.
In this role you will...
- Own the commercial performance growth and unit economics of Zooxs service in key launch cities with accountability for revenue profitability and city-level P&L health.
- Translate market intelligence into actionable strategies serving as the executive Voice of the Market to guide Product Engineering Policy and Service Operations toward decisions that unlock adoption and long-term marketplace health.
- Develop test and scale new monetization opportunities..
- Conduct deep diagnostic analysis of supply-demand balance customer behavior funnel performance cost drivers and service quality to identify and resolve barriers to growth.
- Build and operationalize repeatable city-level playbooks ensuring standardized and data-backed decision-making across launch stabilization and growth phases.
- Collaborate tightly with Operations GTM Policy and Safety teams to successfully navigate local regulatory constraints permitting requirements operational limits and fleet availability challenges.
- Drive rapid experimentation validating hypotheses through controlled pilots marketplace interventions and data-backed iteration loops.
- Influence senior leaders through compelling narratives blending data customer insights and market context to shape company-wide commercialization strategy.
Qualifications
- 8 years of experience in strategy & operations GTM marketplace operations commercialization new markets or similar roles in high-growth tech mobility marketplace platforms or regulated industries.
- Demonstrated ownership of P&Ls or key business lines with a track record of improving profitability ramping new markets or scaling complex operations.
- Strong analytical and problem-solving skills with proficiency in using AI tools to independently pull data develop insights and guide decisions.
- Experience driving Go-to-Market execution including cross-functional readiness feature rollouts operational scaling customer adoption strategies and localized market activation.
- Ability to influence executive stakeholders synthesize ambiguous data and convert insights into clear recommendations and aligned action plans.
- Experience navigating regulatory environments government stakeholders or compliance-heavy markets (mobility transportation gig economy healthcare aviation etc.).
- Exceptional communication and narrative-building skills with the ability to advocate for city needs and articulate market realities across the enterprise.
- A builders mentality with comfort operating in ambiguity running pilots iterating quickly and creating new processes or playbooks from scratch.
- Demonstrated cross-functional leadership especially with Product Engineering Operations Policy/Legal and GTM teams.
- BA/BS required in Business Economics or related discipline; MBA or advanced degree preferred.
$189000 - $227000 a year
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
This role functions as the lead responsible for driving the commercial success and market health of Zooxs service in key launch cities. Operating with an entrepreneurial metrics-driven mindset this leader owns the growth and profitability of the operating cities ensuring market potential is fully ma...
This role functions as the lead responsible for driving the commercial success and market health of Zooxs service in key launch cities. Operating with an entrepreneurial metrics-driven mindset this leader owns the growth and profitability of the operating cities ensuring market potential is fully maximized for sustained financial performance. This is achieved through rigorous P&L accountability data-informed Go-to-Market execution high-value partnership monetization and serving as the executive Voice of the Market to influence Product Engineering and Service Operations teams. The role requires mastery of balancing market demands with operational constraints and successfully navigating complex regulatory hurdles.
In this role you will...
- Own the commercial performance growth and unit economics of Zooxs service in key launch cities with accountability for revenue profitability and city-level P&L health.
- Translate market intelligence into actionable strategies serving as the executive Voice of the Market to guide Product Engineering Policy and Service Operations toward decisions that unlock adoption and long-term marketplace health.
- Develop test and scale new monetization opportunities..
- Conduct deep diagnostic analysis of supply-demand balance customer behavior funnel performance cost drivers and service quality to identify and resolve barriers to growth.
- Build and operationalize repeatable city-level playbooks ensuring standardized and data-backed decision-making across launch stabilization and growth phases.
- Collaborate tightly with Operations GTM Policy and Safety teams to successfully navigate local regulatory constraints permitting requirements operational limits and fleet availability challenges.
- Drive rapid experimentation validating hypotheses through controlled pilots marketplace interventions and data-backed iteration loops.
- Influence senior leaders through compelling narratives blending data customer insights and market context to shape company-wide commercialization strategy.
Qualifications
- 8 years of experience in strategy & operations GTM marketplace operations commercialization new markets or similar roles in high-growth tech mobility marketplace platforms or regulated industries.
- Demonstrated ownership of P&Ls or key business lines with a track record of improving profitability ramping new markets or scaling complex operations.
- Strong analytical and problem-solving skills with proficiency in using AI tools to independently pull data develop insights and guide decisions.
- Experience driving Go-to-Market execution including cross-functional readiness feature rollouts operational scaling customer adoption strategies and localized market activation.
- Ability to influence executive stakeholders synthesize ambiguous data and convert insights into clear recommendations and aligned action plans.
- Experience navigating regulatory environments government stakeholders or compliance-heavy markets (mobility transportation gig economy healthcare aviation etc.).
- Exceptional communication and narrative-building skills with the ability to advocate for city needs and articulate market realities across the enterprise.
- A builders mentality with comfort operating in ambiguity running pilots iterating quickly and creating new processes or playbooks from scratch.
- Demonstrated cross-functional leadership especially with Product Engineering Operations Policy/Legal and GTM teams.
- BA/BS required in Business Economics or related discipline; MBA or advanced degree preferred.
$189000 - $227000 a year
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
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