Surety Bond Account Coordinator

Sanford, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Acrisure

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last twelve years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership accountability and collaboration we equip our teams to work at the highest levels possible.

About Suretegrity:

Suretegrity is an exciting part of Acrisure. Its one of the only online bond stores that allows the end user to apply purchase and download original bond documents typically in minutes. Suretegrity holds licenses in all fifty states with thousands of bond offerings supporting a large variety of professions across the country.

Job Summary:

The Account Coordinator will play a key role in the day-to-day support of Suretegrity. Primary responsibilities will include but are not limited to providing prompt customer support by facilitating online purchases providing accurate bond documents processing bond riders and addressing system related issues. This position is also responsible for processing bond renewals and assisting in ongoing projects.

This is an hourly position which will require keeping an accurate timecard and consistently meeting 40 hours per week.

Responsibilities:

Promptly response to all customer inquiries by phone or email
Processes payments and provide bond documents
Maintains accurate account files and diary notes
Monitors Renewal Review queue
Ensures bond form library is up to date
Maps new bond forms with proper overlay fields
Assists in reconciling carrier statements as well as ongoing projects

Requirements:

Professional deminer with a strong work ethic
Proven record of providing excellent customer service
Able to grasp new concepts quickly
Excellent verbal and written communication skills
Proficiency in Microsoft Office Products
Ability to work independently and manage workflow
Able to work 100% in office Monday - Friday 40 hour work week

Education and Experience:

High School Diploma College Experience preferred
2 - 3yrs office experience within similar industry
FL4-40customer representativelicense or the ability to obtain within 30 days of hire

#LI-LR1

#LI-onsite

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.

Required Experience:

About Acrisure A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of insurance rei...