Program Analyst
Location: Remote & On-Site (New Mexico Counties as Required)
Clearance: Public Trust eligibility (FEMA background check)
Position Type: Full-time Contingent Upon Award
Program: FEMA Hermits Peak/Calf Canyon Claims Office Technical Support
About the Role
We are seeking highly experienced Program Analysts to support FEMAs Hermits Peak/Calf Canyon (HPCC) Claims Office. This position plays a central role in evaluating complex documentation verifying losses conducting high-level policy and eligibility analysis and producing defensible written productsincluding appeals recommendations and determination memorandum support.
This is a high-impact analytical role supporting claimants affected by the Hermits Peak/Calf Canyon Fire and subsequent flooding. The work requires precision policy mastery strong writing skills and the ability to manage a fast-paced high-volume caseload.
Key Responsibilities
Claims Analysis & Documentation Review
Conduct detailed reviews of Proofs of Loss (POLs) supporting documents valuations and financial records.
Verify the accuracy completeness and eligibility of submitted losses under the Hermits Peak/Calf Canyon Fire Assistance Act and 44 CFR 296.
Identify documentation gaps inconsistencies or misapplications of policy and issue Requests for Information when necessary.
Valuation & Eligibility Assessment
Apply established valuation principles to evaluate claimed losses and calculate recommended compensation amounts.
Confirm documentation supports claimed loss categories and ensure qualified amounts do not exceed allowable limits.
Duplication of Benefits Analysis
Identify analyze and prevent duplication of benefits from insurance FEMA programs settlements grants or other funding sources.
Document methodology and decision-making clearly and accurately for government review.
Written Technical Products
Prepare high-quality written memorandums including:
Determination memorandum support
Appeals analyses
Technical review memorandums
Bulleted issue and fact summaries
Ensure all writing is clear accurate well-cited policy-compliant and supported by substantial evidence.
Appeals Support
Review assemble and assess administrative records for completeness and relevance.
Conduct comprehensive analysis of claimant appeals to determine whether policy was applied correctly.
Draft in-depth appeals recommendations reflecting sound reasoning and accurate policy interpretation.
Coordination & Communication
Interact professionally with claimants FEMA staff internal teams and external stakeholders.
Clearly explain program policy eligibility requirements and documentation standards.
Support quality control processes and escalate issues as needed.
Systems & Reporting
Maintain case documentation in the governments system of record with strict accuracy and timeliness.
Track case progress manage deadlines and contribute to weekly/monthly reporting as required.
Qualifications :
Education: High School Diploma required
Experience: 1 - 10 years of combined experience in:
Claims or case processing
Loss verification and valuation
Eligibility review benefit calculation or adjudication
Appeals analysis quality control or audit functions
Policy implementation or regulatory compliance
Disaster recovery insurance adjusting or financial review
Technical Skills:
Deep understanding of documentation standards and valuation principles
Ability to assess complex losses and evaluate financial/technical data
Strong analytical skills with excellent attention to detail
Communication:
Exceptional writing skills; ability to produce clear defensible memorandums and analyses
Strong verbal communication; ability to explain policy to claimants and staff
Technology:
Proficiency with claims management systems databases and digital workflow tools
Preferred Experience
FEMA or federal disaster recovery program experience
Insurance adjusting or financial loss assessment background
Legal regulatory or policy analysis experience
Prior work with wildfire or flood-related damage claims
Work Environment & Travel
Hybrid remote/onsite work depending on operational needs.
Travel may be required to FEMA offices and sites within:
San Miguel Mora Santa Fe Taos Sandoval Rio Arriba Colfax and surrounding counties in New Mexico.
Additional Information :
This position is contingent upon contract award.
BryceTech offers a full range of benefits including competitive salary a comprehensive health plan including dental and vision coverage company-paid life & disability insurance policies 401(k) plan with company match and an educational reimbursement program.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
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