Banking Sector | Application Support
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
- Monitor and maintain in-scope applications ensuring high availability and 24/7 performance.
- Actively collaborate in managing critical incidents (P1/P2) including participating in Situation Rooms and conducting RCA (Root Cause Analysis).
- Identify incident trends and participate in defining definitive long-term solutions.
- Ensure the implementation and compliance with ITIL Governance and SLAs (Service Level Agreements) within IT Production.
- Execute change requests and deployments following ITIL & DevOps tools and processes.
- Proactively identify and resolve technical issues to ensure continuous business operations.
- Participate in on-call availability rotations.
- Serve as a point of contact for the Development team coordinating troubleshooting and fixes.
- Work closely with Scrum teams to design deploy and enhance systems.
- Implement upgrades patches and new functionalities with minimal user impact.
- Implement and optimize monitoring tools (e.g. Dynatrace) and Observability practices in the production environment.
- Maintain updated technical documentation and share knowledge with the global support team.
Qualifications :
- Experience with Java Application Servers (RedHat JBoss EAP).
- Solid Java knowledge for heap/thread dump analysis and performance optimization.
- Experience with OpenShift and Cloud technologies (Kubernetes).
- Experience with API Gateway integration (Axway/APIGee).
- Advanced experience with RHEL Linux OS.
- Proficiency in Dynatrace.
- Experience with other tools like Jaeger Grafana Prometheus ELK.
- Experience in CI/CD setup and optimization (GITLab ArgoCD Jenkins Nexus Sonatype)
- Knowledge of automation tools like Ansible and/or Terraform.
- Experience with MSSQL Server and PostgreSQL.
- Practical experience with the Scrum framework.
- Strong understanding and experience applying ITIL Governance.
- Proficiency in English (written and spoken).
Additional Information :
Devoteam Group works for equal opportunities promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
Devoteam is a AI-driven tech consulting firm specialised in cloud platforms, cyber, data, and sustainability. Tech native for almost 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value. With over 11,000 tech architects in more than 25 co ... View more
