Solutions Engineer SME Workforce
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Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
CyberArk is looking for a customer-obsessed technically curious Solutions Engineer (SE) who will act as a Subject Matter Export (SME) to support both our Workforce IAM and IGA initiatives across Mexico Caribbean and Latin America. You should love solving complex problems thrive in dynamic customer environments and believe that sharing what you know makes the whole team stronger.
As a critical technical voice in the field youll work directly with customers and prospects to understand their business goals and design secure scalable identity solutions that meet them. Youll lead engaging product demonstrations run workshops guide evaluations and partner with Sales Specialists to drive opportunities from discovery through technical close.
Youll also play a proactive role in the field beyond deal cyclessupporting marketing efforts that generate new pipeline contributing to technical content like demos and videos and offering real-world feedback to Product teams to make our solutions better. Your ability to clearly explain technical capabilities identify integration paths and troubleshoot challenges will directly impact customer success.
What You Bring:
- A passion for working with customers and a deep belief in problem solving as a team sport
- Advanced knowledge (3-5 years) of Identity & Access Management Identity Governance and Administration and/or Endpoint Security related technology i.e. SAML OAuth OIDC WS-FED MFA/SSO IDP/Directory Services/Federation Identity lifecycle management No-Code/Low-Code automation Least Privilege principles and other related topics.
- Knowledge of Identity & Access Management vendors and products; ability to compare with CyberArk products. An emphasis on (IAM/IGA) vendors and technologies in use across large enterprises for both on-premises and cloud is preferred.
- Exposure to and or administering identity platforms/directories like CyberArk Active Directory LDAP SailPoint Saviynt Okta or Microsoft Entra ID
- An understanding of security concepts and the development of security roles within organizations that meet functional technical and regulatory requirements.
- Proficiency with REST APIs and use of API testing tools like Postman or Bruno
- Deep understanding of IAM Compliance Governance Lifecycle and Workflows best practices
- Excellent communication skills with a strong drive to teach document and enable others
- Scripting knowledge is preferred.
How You Operate:
- You enjoy solving customer problems not just implementing software
- Youre energized by explaining complex topics simply and clearly
- You proactively share your knowledge through documentation training or peer support
- Youre comfortable working with both technical and non-technical stakeholders
- You collaborate well across departments and are comfortable taking initiative
- You adapt quickly to new tools and arent afraid to ask questions or challenge assumptions
- You stay focused on delivering real customer valuenot just checking boxes
- Youre comfortable presenting to both technical and executive audiences at multiple levels of an organization
#LI-IR1
Qualifications :
- MIS/Computer Science Degree CISSP or equivalent experience required
- Fluency in Spanish
- Advanced proficiency in English
- Portuguese a plus
- Ability to travel up to 30%
- Certifications such as CCSP Okta Certified Professional AWS Certified Solutions Architect or Microsoft Certification: Identity and Access Administrator Associate would be a bonus
Additional Information :
CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion creed sex sexual orientation gender identity national origin disability or protected Veteran status.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity human or machine across business applications, distributed workforces, hybrid cloud workloads a ... View more
