Team Lead, Translation Project Management

Working with the wider Project Management team the Team Lead is responsible for leading a team of Senior Project Managers Project Managers and Junior Project Managers and for ensuring translation and localization projects are delivered according to IQVIAs standards and client requirements.

Day-to-day line management and mentoring of a team of Junior Project Managers Project Managers and Senior Project Managers
Lead the effective recruitment and selection of new hires for the team
Ensure team and individual compliance of relevant and applicable IQVIA procedures and SOPs
Ensure team and individual adherence to the Quality Management System
Complete and review robust CAPA plans when issues arise
Organise the distribution and allocation of translation projects amongst PMs based on project specific requirements
Act as the primary point of escalation for internal/external clients and manage their requirements accordingly
Assist in the implementation of new services and processes within the team
Assist Senior Project Managers in managing client accounts and ensuring successful onboarding
Ensure team adherence to KPIs and goals taking relevant actions when not met
Along with the Training Lead assist in the training and development of junior staff.

Requirements:

Minimum of 5 years of experience working in Project Management in the Language Services industry with experience of people management
Bachelors degree ideally in a linguistic business or scientific field
Fluency in English is essential an additional language would be advantageous
Excellent written/verbal communication skills
Excellent attention to detail to ensure that high quality standards are maintained
Ability to meet strict deadlines and to manage competing priorities and changing demands.
Excellent problem solving and analytical skills including the collection management and presentation of data
Ability to follow instructions and work independently whilst using own initiative.
Demonstration of advanced IT skills
Experience working with TMS and CAT tools experience working with XTRF and/or memoQ would be highly advantageous
Ability to establish and maintain effective working relationships with colleagues managers and clients

Please note that the working hours of this role may vary to start between 9am GMT and 11am GMT

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at