Director, Patient Innovation & Engagement Project Management

Job Description

Position Overview

The Project Manager Patient Engagement works closely with the Scientific Patient Engagement & Advocacy Lead and is responsible for the strategic planning coordination operational excellence leading to execution of all patient engagement activities. This includes managing and planning congress activities patient speaker engagements patient dialogue initiatives direct engagements with consultants and organizing both small and large meetings with patient advocates. The ideal candidate possesses strong organizational skills exceptional communication abilities and experience working with patient communities in a healthcare or life sciences setting. The candidate must be able to plan lead and facilitate the execution of patient engagement activities within a cross-functional team utilizing their network to influence and ensure completion of activities in a compliant manner.

Key Responsibilities

Patient Engagement Activities within Patient Innovation and Engagement team such as:

• Congress Activities Management: Oversee all aspects of patient involvement at medical and scientific congresses including planning logistics contract support and on-site coordination. Ensure patient perspectives are meaningfully integrated into congress programming.

• Patient Speaker Engagements: Identify recruit and support patient speakers for internal and external events. Coordinate speaker training logistics and follow-up to ensure impactful and compliant engagements.

• Patient Dialogue Activities: Facilitate and support the vendor assignment and operational activities that foster dialogue between patients advocates and company stakeholders. Ensure action memo tracking in adobe sign capture insights and feedback to inform organizational strategies for activities.

• Patient Advocate Meetings: Plan and execute small and large meetings with patient advocates including roundtables advisory boards and community forums. Manage invitations agendas materials and post-meeting communications.

• Stakeholder Collaboration: Work closely with cross-functional teams (medical affairs communications regulatory GEMs etc.) to ensure alignment and compliance in all patient engagement initiatives.

• Compliance and Reporting: Ensure all activities adhere to relevant legal regulatory and ethical standards. Maintain accurate documentation and generate reports on engagement outcomes.

Qualifications

• Bachelors degree in life sciences communications public health or a related field (Masters or higher preferred).

• Experience and background in managing and planning congress activities.

• 5 years of experience in project management preferably in patient engagement advocacy or healthcare communications.

• Strong organizational and multitasking skills with a proven track record of managing complex projects.

• Excellent interpersonal and communication skills with the ability to engage and build trust with diverse stakeholders.

• Experience working with patient communities advocates or patient organizations is highly desirable.

• Understanding of compliance requirements and best practices in patient engagement.

• Proficiency in project management software and virtual meeting platforms.

• Ability to travel as needed for congresses meetings and events.

Key Competencies

• Empathy and cultural sensitivity

• Attention to detail

• Strategic thinking and problem-solving

• Adaptability and resilience

• Collaboration and teamwork

Required Skills:

Preferred Skills:

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The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

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