Patient Account Representative
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Job Location:
Laguna Hills, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Patient Account Representative
Location: Laguna Hills CA
Duration: 3 Months
Job Type: Contract
Note: Top 3 Keywords: 1- Radiation Oncology/Radiology Therapeutic Billing & Scheduling 2- Insurance Authorization & Pre-Certification 3- EPIC Electronic Medical Record (EMR)
Top Required Skills:
- Patient Registration Scheduling & Billing
- Insurance Verification & Authorizations
- EPIC EMR & Medical Records Management
Must-Have Skills:
- Experience in patient registration scheduling billing and authorizations
- Knowledge of insurance eligibility pre-certification and reimbursement processes
- Proficiency with EPIC or electronic medical record systems
- Strong understanding of medical terminology preferably Radiation Oncology
- Strong data entry and computer skills (Windows-based systems)
- Ability to prioritize multitask and problem-solve non-routine issues
- Strong customer service and patient interaction skills
Nice-to-Have Skills:
- Experience in Radiology Therapeutic or Radiation Oncology departments
- Experience training or onboarding new staff
- Experience developing or updating procedural manuals
- Familiarity with regulatory documentation standards
Key Responsibilities and Duties:
- Perform end-to-end patient account processing including registration scheduling billing authorizations and treatment planning
- Verify insurance eligibility benefits and obtain required authorizations to secure patient accounts
- Maintain accurate and timely patient records in EPIC and other medical record systems
- Provide administrative support including file management report distribution and system utilization
- Interact with patients to ensure understanding and deliver a positive service experience
- Monitor work queues prioritize tasks and resolve non-routine billing or scheduling issues
Requirements:
- Minimum 1 year of experience in Radiology Therapeutic or Radiation Oncology with scheduling registration authorization and billing
- High School Diploma or GED
- Knowledge of insurance authorization and pre-certification processes
- Proficiency in medical terminology and computer-based systems
- Ability to work on time follow policies and interact positively with patients and staff
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
