Senior Database Engineer

Job Description

We are looking for a Senior Database Engineer to support our growing data environment. This role is essential for maintaining the reliability and performance of our applications. You will be part of a team managing a complex and expanding system and we seek an experienced individual with a strong commitment to consistency and reliability.

Key Responsibilities

- Install configure upgrade and maintain various database servers

- Monitor system performance and optimize as needed.

- Implement and uphold security protocols.

- Design and maintain cloud infrastructure using infrastructure-as-code tools.

- Develop and manage data backup and recovery processes to ensure data security.

- Collaborate with the application development team to establish data architecture and quality standards.

- Plan for capacity and conduct regular system audits to optimize resource use.

- Document and standardize system procedures.

- Perform schema changes without downtime.

- Automate routine tasks.

- Participate in on-call support as needed.

Basic Qualifications

- 5 years of experience in managing data environments including architecture monitoring and troubleshooting.

- Proficiency in automation and scripting languages.

- Familiarity with data query languages and stored routines.

Preferred Qualifications

- Knowledge of cloud data solutions and infrastructure provisioning tools.

- Experience with managing complex data environments and addressing performance challenges.

- Familiarity with containerization and orchestration tools.

- Ability to work across multiple functions and adapt to various tasks.

- Problem-solving skills and algorithmic thinking.

- Collaborative and positive work ethic with a focus on ownership and enjoyment.

- Strong communication skills.

Technical Stack

Kubernetes MySQL PostgreSQL Clickhouse MongoDB.

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Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.