Client ServiceManagerEmployee Health & Benefits
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culturedoesnthappen overnight.Itsa result ofhard workby extraordinary people. The industrys brightest talentdriveour efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your markas aClientService ManagerwithinourEmployee Health & Benefitsteam here at MMA.
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day inthe life:
AsanClient ServiceManager within the Employee Health & Benefitsteamyoullutilizeyour exceptional client servicing skills tomaintainand expand client relationships.You will collaborate with the sales teamcarriersand the client toestablishand renew benefit plans to meet the clients needs.You will also perform varied service functions such as employee open enrollment meetings wellnessoptionsand other day-to-dayserviceto ensure the clients needs and expectations are met.This job is approximately 70% internal and 30% client interfacing including frequent client discussions participation in strategymeetingsand makingpresentations to decision makers and employees.
In addition this role includes coordination and active participation in the advancement of Wellness drivers for assigned clients as well as other clients asrequested.
AllClient ServiceManagers are expected toparticipatein continuing education tomaintaintheirlicenses stay current with all regulations and enhance insurance knowledge.
Our future colleague:
Wedlove to meet you if your professionaltrack recordincludes the following:
ActiveLife and Healthlicense
Building andmaintainingstrong relationships with colleagues and clients
Strong knowledge of plan designs from varied carriers in the marketplace
Managing accounts through the calendar year life cycle
Assistingclients with federal and state law compliance and interpreting contractual language
Coordinating and completing the marketing process for new and renewal group business including compiling census data benefit planssolicitingquotesmonitoringrequests corresponding with carriers and preparing renewal proposals and presentations.
Preparing employee communications as well as organizing and conducting enrollmentmeetings;
Managing re-enrollment forms and reviewing contracts and summary plandescriptions;
Meeting via conference calls or in person with the carriers and the client to stay on track and cover all aspects of implementation
Requirements:
Life and Health License
Exceptionaloral and written communication and relationship building skills
Strong analytical and problem-solving skills
Ability to conduct presentations and speak to diverse groups
High levelofproficiencywith Microsoft Office products including WordExceland PowerPoint as well as agency management systems and web browser software
Exceptional time management and organization skillsanddemonstratedability to manage multiple priorities efficiently
Theseadditionalqualifications are a plus but notto apply:
Bachelors Degree in Risk Management Business Administration or other related fields
Insurance designations
We know there are excellent candidates who might not checkall ofthese boxes.Dontbe shy. Ifyoureclosewedbevery interestedin meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources professional and personal development opportunities and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMAcheck usout ourwebsiteor flip throughrecruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Whoyouare is whoweare.
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
#MMAEHB
#LI-Hybrid
Required Experience:
IC
Veritas provides commodity trading and risk advisory to optimize trading strategies and operations by harnessing CTRM systems, advanced analytics, and AI.