Field Service Engineer

Kolkata - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Machine installation and attending breakdown calls.

Diagnose and resolve technical problems reported by the customers.

Thorough product knowledge and issue escalation.

Remote assistance software/hardware updates and Quality assurance

Strive to exceed customer expectation and resolving the issues in real time.

Gather feedback on product performance customer experience and providing insights on product improvement to relevant teams.

Machine installation and attending breakdown calls. Diagnose and resolve technical problems reported by the customers. Thorough product knowledge and issue escalation. Remote assistance software/hardware updates and Quality assurance Strive to exceed customer expectation ...