Salesforce Data Cloud Product Owner

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are looking for a Product Owner Salesforce Data Cloud to drive delivery an agile pod focused on bringing TDs customer data strategy to life. This role turns vision into action by refining user stories managing a focused backlog collaborating with partners across Marketing Digital Analytics and Technology and ensuring the pod delivers high-quality Data Cloud capabilities such as segmentation unification activation and real-time insights. The ideal candidate brings curiosity hands-on Salesforce experience strong communication skills and a passion for helping TD advance its agile marketing transformation.

CUSTOMER

• Support the Product Group Owner and other Martech Product Owners in executing the Data Cloud roadmap by managing day-to-day delivery for the pod.
• Translate strategic direction into refined actionable user stories acceptance criteria and clear sequencing for the delivery team.
• Maintain a prioritized value-driven backlog ensuring work aligns to customer and business needs.
• Partner with business teams (Marketing Digital Analytics) to clarify requirements gather feedback and ensure new capabilities solve real customer and user problems.
• Participate fully in agile ceremonies (backlog refinement sprint planning stand-ups reviews retrospectives) and represent the voice of the business at the pod level.
• Collaborate with Data Engineers Architects and Analysts to deliver capabilities such as identity resolution harmonized data models segmentation consent alignment and activation readiness.
• Stay aware of evolving Salesforce capabilitiesespecially the shift toward Marketing Cloud Next and personalization/segmentation moving into Data Cloud coreto ensure stories and backlog reflect future needs.
• Communicate progress risks and dependencies clearly and consistently to stakeholders and the Senior Product Owner.

SHAREHOLDER

• Ensure pod activities follow enterprise agile practices privacy standards data governance policies and regulatory requirements.
• Identify and escalate risks data quality issues or blockers that may impact delivery timelines or business readiness.
• Support Quarterly Business Review (QBR) inputs by providing pod-level progress updates story completion metrics and value delivered.
• Maintain focus on delivering high-quality increments by supporting defect identification prioritization and resolution.

EMPLOYEE / TEAM

• Contribute to a collaborative inclusive high-performing pod culture centered on continuous improvement and shared accountability.
• Encourage open communication between developers analysts testers and business partners to ensure alignment and clarity.
• Demonstrate curiosity willingness to learn and openness to feedback while also supporting these behaviors across the pod.
• Promote a culture of experimentation and psychological safetywhere the team can challenge assumptions test new ideas and improve delivery processes.
• Embrace TDs Colleague Promise and Shared Commitments to support well-being growth and respectful teamwork.

BREADTH & DEPTH

• Manage the delivery scope for the Data Cloud pod focusing on defined user stories and increments within a bounded domain (e.g. ingestion pipeline identity graph segmentation activation consent alignment or audience readiness).
• Work closely with the other Product Owners and Product Group Owner to ensure pod-level work aligns with broader roadmap and enterprise priorities.
• Develop working knowledge of Salesforce Data Cloud capabilities identity resolution data models and activation flows.
• Participate in discussions with architecture and technical teams providing business context and helping shape viable technical approaches.
• Contribute insights to medium-range planning while staying focused on immediate delivery outcomes.

EXPERIENCE AND / OR EDUCATION

• Knowledge of the Salesforce ecosystem components (Marketing Cloud Interaction Studio/Personalization Data Cloud etc.) and willingness to deepen expertise is essential. Hand-on experience with Data Cloud is preferred.
• Undergraduate degree required; product or technology certifications are an asset or relevant experience.
• 37 years of relevant experience ideally with exposure to CRM CDP analytics marketing technology or Salesforce-based platforms.
• Experience writing user stories managing backlogs and supporting agile software delivery teams.
• Strong communication stakeholder engagement and collaboration skills.
• Ability to translate business needs into clear requirements user stories and acceptance criteria.
• Curiosity about market trends and interest in how Salesforces evolutionincluding Marketing Cloud Nextwill impact customer data and personalization.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):