Quality Assurance TesterHP Nonstop Technology Support III

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Investment Bank you will ensure the operational stability availability and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot maintain identify escalate and resolve production service interruptions for all internally and externally developed systems leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firms systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident problem and change management in support of full stack technology systems applications or infrastructure

Required qualifications capabilities and skills

• 3 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services
• Strong background in HP Nonstop hardware and software platforms (Guardian/TACL OSS)
• Extensive hands-on expertise in developing/testing and maintaining applications using COBOL/SCOBOL DDL Enform TAL procedure calls
• Deep knowledge of HPNS platform architecture including database technologies such as Enscribe SQL/MP SQL/MX SQLCI and MXCI
• Proficiency in requestor/server communication via Pathway and experience with Nonstop utilities (FUP KLIST SCUP TACL TMF RDF)
• Proven experience in designing developing testing and deploying AI-driven solutions into HPNS enterprise applications
• Advanced understanding of agile methodologies including CI/CD application resiliency and security as applied to HPNS environments
• Demonstrated expertise in the testing deployment and support of large-scale high-throughput mission-critical payments applications on HPNS
• Strong understanding of architecture and design across all systems with awareness of industry-wide technology trends and best practices

Preferred qualifications capabilities and skills

• Experience leveraging AI for process automation software development lifecycle (SDLC) or enhancing application functionality within HPNS platforms
• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud