Data Center Technician, connectivity.

Were looking for a skilled and motivated Data Center Technician- Connectivity to join our Madrid team and help us deliver unparalleled service to our global customers.

Is this you

Do you love solving complex technical puzzles Are you the person others turn to for guidance on critical infrastructure If youre a hands-on problem-solver who thrives on ensuring 100% operational uptime and enjoys mentoring others this is your opportunity to make a real impact.

Your Mission:

As a Senior Data Center Technician you will be the go-to expert on the ground. Youll play a dual role: a trusted technical partner for our customers and a key leader within our operations team. Your work will directly influence customer satisfaction and the flawless performance of our critical infrastructure.

What Youll Be Doing:

• Be the Customer Hero: Provide expert remote hands support handling everything from server migrations and installations to advanced troubleshooting and emergency maintenance.

• Keep the Pulse: Execute and manage cross-connects cabling and network configurations to keep data flowing seamlessly.

• Lead and Mentor: Guide and develop Level I & II Technicians sharing your knowledge and fostering a collaborative team environment.

• Drive Excellence: Develop and follow critical operational procedures (MOPs SOPs EOPs) to ensure the highest standards of safety and efficiency.

• Champion Safety & Compliance: Uphold our strict safety policies and ensure all work complies with company standards and regulations.

What Were Looking For:

Must-Have Skills & Experience:

• A minimum of 2 years of hands-on experience in a Data Center Telecommunications IT or Network Infrastructure environment.

• Deep expertise in:

  • Structured cabling (fibre optic and copper)

  • Network configuration and hardware installation

  • Advanced troubleshooting and root cause analysis

• Proficiency with standard IT tools and service management software.

• Strong communication skills in English and Spanish with a proven ability to manage customer requests professionally.

The Right Attitude:

• A Customer-First Mindset: You listen adapt and strive to exceed expectations.

• A Leader & Team Player: Youre collaborative open to feedback and enjoy helping others grow.

• Proactive & Hands-On: You take initiative have an incredible eye for detail and are always looking for ways to improve.

• Resilient Problem-Solver: You stay calm under pressure and can navigate complex situations effectively.

Why Join Digital Realty

• Be at the Core: Work in a critical role at the heart of the digital economy.

• Grow Your Career: We invest in your development with training and growth opportunities.

• A Culture of Teamwork: We live by our values: being Open Collaborative and Inclusive.

• Make an Impact: We Own It Deliver on our promises and are Future-Focused.

Ready to Connect Your Career to Whats Next

If youre a technical expert ready to take on a challenging and rewarding role we want to hear from you.

Apply now to become a vital part of Digital Realtys Madrid team!