FM Co-ordinator

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

We are seeking an experienced FM Coordinator to manage and coordinate facilities management activities across multiple school sites. This role is critical in ensuring the smooth delivery of Planned Preventative Maintenance (PPM) and reactive maintenance services for statutory and building maintenance systems. You will act as a key point of contact for surveyors engineers contractors and clients ensuring compliance with SLAs health and safety standards and operational efficiency.

Role accountabilities:

• Scheduling & Coordination
  • Plan and schedule PPM works and reactive maintenance tasks.
  • Place orders with contractors for the delivery of compliance and maintenance services.
  • Coordinate and monitor contractor delivery schedules works.
• Operational Management
  • Coordinate FM helpdesk functions and integrate FM processes within corporate systems.
  • Monitor incoming workload and allocate tasks to in-house teams or contractors.
  • Ensure CAFM systems (e.g. Digitize FM) are updated with job statuses and completion reports.
• Compliance & Reporting
  • Maintain compliance with industry standards (e.g. SFG20) and health & safety regulations.
  • Prepare and maintain accurate documentation including job sheets quotes invoices certificates and warranties.
  • Track SLAs and KPIs reporting progress to senior management.
• Customer Service
  • Act as a primary point of contact for client inquiries and updates.
  • Resolve client issues promptly and professionally to maintain satisfaction.

Qualifications & Experience:

• Proven experience in service coordination scheduling or facilities management.
• Background in FM/ PPM scheduling.
• Proficient in Microsoft Office Suite (Excel Word Outlook) and CAFM systems.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication skills and attention to detail.
• Familiarity with compliance standards and SLAs in maintenance services.

Desirable

• Experience managing reactive maintenance and emergency call-outs.
• Previous experience in a coordination role within the maintenance and facilities management.
• Working knowledge of building maintenance and compliance standards.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age Disability Faith Gender LGBT and Race. A diverse and skilled workforce is essential to our success.

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