ERP Helpdesk Technician
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Job Location:
Greenwood, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
ERP Helpdesk Technician
The George E. Booth Co. Inc is a family-owned andoperated industrial automation sales company looking to hire their next full-timeERP Helpdesk Technician. to learn more about the company values products and role comes with a competitive compensation plan and as well as excellentbenefits.
All candidates must be legally authorized to work inthe United States.
Responsibilities for the ERP Helpdesk Technician
- Modify existing software to correct errors allow it to adapt tonew hardware or to improve its performance.
- Analyze user needs and software requirements to determinefeasibility of design within time and cost constraints.
- Confer with management sales team and software company membersto design system and to obtain information on project limitations andcapabilities performance requirements and interfaces.
- Store retrieve and manipulate data for analysis of systemcapabilities and requirements.
- Provide employees with technical support for computer problems asneeded.
- Assign and review the work of systems and on computer-relatedplans as related to sales team software and ERP systems.
- Meet with management vendors and others to solicit cooperationand resolve technology related problems.
- Stay abreast of technology advances changes with specialattention to Epicor ERP systems.
- Be willing and able to work with Salesforce and other companysoftware platforms.
- All other duties as assigned by supervision
Requirements for the ERP Systems Administrator:- Knowledge of Epicor P21 Systems with special regards tothe company design and platform highly preferred.
- Bachelors Degree in IT or technically related fieldis a plus but not required.
- Experience managingsoftware hardware systems highly preferred.
- At least two years related experience in companyinformation technology
- Excellent verbal and written communication skillswith the ability to translate complex concepts into easily understood language.
- Ability to use software suites presentationsoftware spreadsheets and collaboration tools.
- Attention to details organizational aptitude andsuperior interaction skills necessary.
Benefits
Full benefits package includes major medical dentaland vision with paid-time off and 401(k) employer match.
Please visit our careers page to see more job opportunities.
Required Experience:
IC
Key Skills
- Computer Hardware
- Mac Os
- Active Directory
- VMware
- ConnectWise
- HP Service Manager
- Microsoft Windows Server
- Mobile Devices
- Windows
- Help Desk
- Operating Systems
- Remedy
About Company
George E. Booth is an EEO employer - M/F/Vets/Disabled The George E. Booth Co., LLC is a locally owned and operated industrial automation sales company...
