Reports to: Operations Manager (Local / HQ) / Field Operations Supervisor
Location: Mexico City (Insurgentes Office) 100% On-site
Positions Objective:
- To execute the end-to-end handling of urgent time-critical shipments (Handcarry / OBC Next Flight Out Air Charter)
ensuring on-time delivery documentation accuracy and real-time communication with international counterparts.
Principal Responsibilities:
- Collect verify and dispatch shipments from client sites to the airport.
- Prepare and manage airfreight documentation (AWB manifests labels).
- Coordinate OBC and NFO operations including airport handling and cargo acceptance.
- Maintain active communication (in English) with HQ agents and clients during transit.
- Ensure correct packaging labeling and IATA compliance.
- Update shipment trackers and provide live status updates.
- Report and escalate incidents or delays immediately.
- Attend daily shift handovers and briefings.
- Coordinate with transport vendors and ground handling providers.
- Ensure compliance with aviation safety and security protocols.
- Support admin tasks such as operational logs and delivery confirmations.
- Be available for flexible scheduling and emergency call-outs.
Compensation Package
Net Monthly Salary: MXN $25000 $30000
Gross Monthly Salary: MXN $30000 $36000
Benefits: Statutory benefits 3 additional vacation days supplemental medical insurance grocery vouchers.
Bonus: Annual performance bonus (510%) based on payroll accuracy and process KPIs.
Xmas Bonus of 15 days mandatory in México
Qualifications :
IDEAL CANDIDATE PROFILE
- Education: Technical or Bachelors Degree in Logistics International Trade or related.
- Languages: Intermediate-Advanced English.
- Experience: 13 years in airfreight courier or time-critical logistics operations.
- Skills: Strong organizational ability adaptability teamwork under pressure communication in English.
- Availability: 24/7 rotation shifts ability to work nights/weekends.
KPIs / Success Metrics
- On-time performance 95%.
- Operational incident rate <1%.
- Shift coverage 100%.
Información adicional :
Interesado/a en el desafío
Este proceso se gestiona con total confidencialidad. Si tu perfil cumple con los requisitos y estás listo/a para liderar la transformación de seguridad en el sector de pagos digitales a nivel regional postula directamente a través de esta plataforma cualquier otra no será considerada.
Remote Work :
No
Employment Type :
Full-time
Reports to: Operations Manager (Local / HQ) / Field Operations SupervisorLocation: Mexico City (Insurgentes Office) 100% On-sitePositions Objective:To execute the end-to-end handling of urgent time-critical shipments (Handcarry / OBC Next Flight Out Air Charter)ensuring on-time delivery documentation...
Reports to: Operations Manager (Local / HQ) / Field Operations Supervisor
Location: Mexico City (Insurgentes Office) 100% On-site
Positions Objective:
- To execute the end-to-end handling of urgent time-critical shipments (Handcarry / OBC Next Flight Out Air Charter)
ensuring on-time delivery documentation accuracy and real-time communication with international counterparts.
Principal Responsibilities:
- Collect verify and dispatch shipments from client sites to the airport.
- Prepare and manage airfreight documentation (AWB manifests labels).
- Coordinate OBC and NFO operations including airport handling and cargo acceptance.
- Maintain active communication (in English) with HQ agents and clients during transit.
- Ensure correct packaging labeling and IATA compliance.
- Update shipment trackers and provide live status updates.
- Report and escalate incidents or delays immediately.
- Attend daily shift handovers and briefings.
- Coordinate with transport vendors and ground handling providers.
- Ensure compliance with aviation safety and security protocols.
- Support admin tasks such as operational logs and delivery confirmations.
- Be available for flexible scheduling and emergency call-outs.
Compensation Package
Net Monthly Salary: MXN $25000 $30000
Gross Monthly Salary: MXN $30000 $36000
Benefits: Statutory benefits 3 additional vacation days supplemental medical insurance grocery vouchers.
Bonus: Annual performance bonus (510%) based on payroll accuracy and process KPIs.
Xmas Bonus of 15 days mandatory in México
Qualifications :
IDEAL CANDIDATE PROFILE
- Education: Technical or Bachelors Degree in Logistics International Trade or related.
- Languages: Intermediate-Advanced English.
- Experience: 13 years in airfreight courier or time-critical logistics operations.
- Skills: Strong organizational ability adaptability teamwork under pressure communication in English.
- Availability: 24/7 rotation shifts ability to work nights/weekends.
KPIs / Success Metrics
- On-time performance 95%.
- Operational incident rate <1%.
- Shift coverage 100%.
Información adicional :
Interesado/a en el desafío
Este proceso se gestiona con total confidencialidad. Si tu perfil cumple con los requisitos y estás listo/a para liderar la transformación de seguridad en el sector de pagos digitales a nivel regional postula directamente a través de esta plataforma cualquier otra no será considerada.
Remote Work :
No
Employment Type :
Full-time
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