Product Analyst, Merchant Data Platform (Data Analysis, SQL, Big Data Skills, Stakeholder management)
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
With data being the fuel that drives our future our strategies policies and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers businesses and communities is key to our future. With our ongoing commitment to Visas Data Values and the responsible use of data we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities.
Led by Visas Chief Data Officer the Global Data Office coordinates high-impact complex company-wide projects related to data business strategy critical investments policy development and marketplace execution. Working closely with Visas Chief Privacy Officer the Technology organization the wider data community and the full set of Visas global lines of business the Global Data Office is evolving Visas data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world.
We are seeking a Product Analyst to work on merchant data platform initiatives globally. You will work closely with product managers and engineering teams to manage GenAI/ML data initiatives analyze merchant and transaction data to improve data quality across Visas merchant platform and distill merchant data and stakeholder feedback into meaningful roadmap product programs and merchant stakeholder experiences. You will utilize your analytical skills and effective communication abilities to directly impact emerging agentic commerce initiatives that rely on Visas merchant data.
Essential Functions :
- Work and manage our support team to resolve stakeholder concerns and evolve our current support processes
- Help to streamline how Merchant Product Management collaborates with Visa business groups that utilize merchant data products
- Gather and implement feedback and recommendations for how we can improve our data quality data partnerships and stakeholder consumption of merchant data
- Provide strategic direction and thought leadership and a vision for our program initiatives defining world-class merchant support
- Understand core elements of our operations and product strategy and drive innovative and scalable opportunities across quality of experience scale instrumentation and contribute to the MDP product roadmap
- Provide program and project management support for major platform product and tool driven change initiatives
- Develop departmental procedures and best practices standards
- Develop expert knowledge on the features and business applications of our products
- Proactively review user trends to make recommendations for improvement of current processes policies and tools
- Identify and analyze sources of risk within our platform
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)
Preferred Qualifications:
3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
Recent experience creating training/labelling data prompt engineering working with large language models (GenAI LLMs) and machine learning and validating GenAI/ML outputs with internal and external stakeholders
Experience with point of interest (POI) data and/or geospatial mapping products and data products
3 years of experience in leading cross-Team analytics/business intelligence or data quality programs
Excellent written and verbal communication skills with obsessive attention to detail
Self-motivated and quick to learn new skills and operational processes
Ability to thrive in a cross functional setting and communicate effectively with different teams at Visa
A positive attitude calming demeanor and a great sense of humor
Demonstrated problem-solving and analytical abilities
Ability to handle multiple competing priorities in a fast-paced environment
Payment processing background is a big plus
Desires to learn & grow into a product manager on a data product track
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
